Vienna International Hotel (Hangzhou East Railway Station) Reviews

Response from Property: Dear guest, hello! Thank you for taking the time to write a sincere review of Vienna International Hotel Hangzhou East Railway Station. I am very sorry to have brought you a bad feeling. Regarding the lighting problem you reported, I will contact the engineering department to repair and improve it. I apologize again and please give us a chance to correct our mistakes. Xiaowei looks forward to your visit again to check whether I have made any improvements. ——Xiao Wei who is full of expectations

Response from Property: Hello dear! Thank you for your sincere evaluation. With valued guests like you, we can continue to move forward and make progress. Vienna has more than 2,000 branches across the country. No matter where you are, Xiaowei will provide you with the comfort of home. The accommodation and the most active and enthusiastic service will give you the best enjoyment! However, when you are on a business trip, you should pay more attention to rest, Xiaowei is always by your side! Waiting for you to turn over the cards~~~~——Xiaowei who is working hard to move forward

Response from Property: Hello dear! I am your online personal butler Xiaowei. Thank you for taking the time to review us. Guest satisfaction is the only criterion for testing our services. Your satisfaction is the biggest motivation for our work. Thank you for your sincere review. Just as With distinguished guests like you, who always give us suggestions and encouragement, we can keep moving forward and making progress. Vienna Hotel has more than 2,000 branches across the country. No matter where you are, Vienna Hotel will provide you with the comfort of home. The accommodation and the most active and enthusiastic service will give you the best enjoyment! All the hotel staff look forward to your visit again! ——Xiaowei moving forward

Response from Property: Hello, dear! I am your online personal butler, Xiao Wei. We have always advocated the business philosophy that "customer satisfaction is the only criterion for testing our service", providing perfect service to all guests in Vienna. Gold and silver cups are not as good as your reputation, and gold and silver awards are not as good as your praise. If you are satisfied with our service overall next time you come over, could you please give us a "5" rating? Your encouragement is the direction we strive for! Looking forward to your next visit and wishing you a happy life—— Little Wei, full of longing

Response from Property: Dear guest, hello! Thank you for taking the time to write a sincere review of Vienna International Hotel Hangzhou East Railway Station. I am very ashamed to have brought you a bad feeling. Providing you with the best quality stay experience is our greatest pursuit! The standard single rooms you booked do not have windows in our house. Except for this room type, all others have windows. You can book other rooms with windows next time. We apologize again. Xiaowei looks forward to your visit again. Check Have I changed it? ——Xiao Wei who is full of expectations

Response from Property: Dear guest, hello! Thank you for taking the time to write a sincere review of Vienna International Hotel Hangzhou East Railway Station. I am very sorry to have brought you a bad feeling. Providing you with the best quality stay experience is our greatest pursuit! I have recorded your feedback and will improve it immediately. I apologize again and please give us a chance to correct our mistakes. Xiaowei looks forward to your visit again to check whether I have made any improvements. ——Xiao Wei who is full of expectations