Environment: Very close to West Lake, I walk to West Lake every day. I can walk after dinner and visit West Lake at night. There is Lawson and a fruit shop downstairs, and I buy some fruit every day.
Facilities: Everything is available, and there is a coffee machine in the lobby, which is good. There is no noise outside the window, and the community is very quiet. The only possible noise is the next room, because the wall is a little soundproof, and loud talking can be heard. Fortunately, everyone went to bed on time for a few days, and there was no noise in the early morning, which was very good.
Service: Very good, the cleaning lady on the fourth floor was very polite. We were in the room in the morning, and she would ask the guests for their opinions and ask whether we could enter the room. I feel that the staff training is in place.
The two front desks on the first floor, Xiao Zhang and Xiao Yang, have called a lot for various things such as ordering takeout in the past few days, and they are very warm-hearted. This is during the May Day holiday, with such high intensity and high passenger flow, I am very satisfied with the service quality.
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