Anonymous User
December 5, 2023
I was going to have a meeting at the Convention and Exhibition Center opposite, so I was really unlucky to stay at Atour! The steps at the entrance of this Atour Hotel are not swept with snow! Cars parked in front of the steps! No management! When I was checking out, I fell on the steps while carrying my luggage. I was wearing 5 layers of thick clothes and my arm was broken by 7 centimeters. My coccyx was so painful that I shed tears. The suitcase was also broken. I was in a hurry to catch my flight, so I didn't pull him away at the time. Later, I communicated with the merchant, and the merchant said that I was dragged down by the box myself! Come on, if the ground is not slippery and the steps are full of ice, who will be dragged down by a small box that can fit on a plane? If you find reasons to shirk responsibility, can your IQ be online? No apology at all! It has nothing to do with us. You are an adult and you are responsible for your own walking! I originally believed in the brand hotel, but I didn't expect that it could show no concern or warmth for the safety of its customers! It’s too risky to stay in a hotel like this, it’s chilling!
Original TextTranslation provided by Google