To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.1
Amenities3.8
Service4.0
Cleanliness4.0
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All Reviews(2756)
Positive reviews(2481)
Reviews with photos/video(731)
Great location(227)
Easy to get around(133)
Average sound insulation(51)
Convenient for shopping(47)
Loved the view(40)
Stayed multiple times(38)
Many dining options(32)
Luggage delivery service(11)
Negative reviews(275)
Guest User
Deluxe Room
Stayed in Apr 2024
Solo travelers
1 Reviews
1.2
/5
Posted on May 1, 2024
The receptionist attitude was very poor, super impolite when I checked in. And didn’t respect customers. They should reflect on it.
Woguangtou
Superior Room
Stayed in Apr 2024
Family
2 Reviews
2.0
/5
Posted on May 1, 2024
為什麼跟攜程上的不一樣,根本沒有20平方,不知道是攜程忽悠還是酒店忽悠,房間達不到攜程説的20平。
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Guest User
Superior Room
Stayed in Apr 2024
Couples
2 Reviews
1.7
/5
Posted on Apr 30, 2024
I tried modifying my booking for this hotel for another dates just so I can come and stay at that hotel. But the hotel won’t let me rebook for another dates just so I can use the money that I paid online. Not flexible and felt horrible for not at least giving me another dates to stay worst of all they won’t even try to refund. When it was just booked few hours ago.
Alvin
Superior Room
Stayed in Apr 2024
Solo travelers
17 Reviews
4.7
/5
Amazing
Posted on Apr 29, 2024
They upgraded my room, quite nice and great location as well
Guest User
Deluxe Room
Stayed in Apr 2024
Family
1 Reviews
4.2
/5
Very Good
Posted on Apr 29, 2024
酒店自助早餐一般
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Lee FongNg
Superior Room
Stayed in Apr 2024
Business travelers
4 Reviews
5.0
/5
Outstanding
Posted on Apr 28, 2024
Good locationsconvenience
cayman
Superior Room
Stayed in Apr 2024
Couples
55 Reviews
4.2
/5
Very Good
Posted on Apr 26, 2024
The hotel is conveniently located, close to the subway station and bus station, and has first-class transportation facilities. There are many restaurants, restaurants, supermarkets, and check-in at the front desk. The room is clean and tidy. I will come back next time.
Bad review, bad review, bad review! Dirty, old and spooky! When I checked in, I was assigned to an accessible room. As soon as I entered the room, I felt that the room was very cold. I felt that the room was very gloomy and uncomfortable. Because I was in a hurry to go out, I put down my luggage and didn't move anything. I didn't have time to change. When I came back to the front desk to change rooms, I was told that it was fully booked. But when I was actually looking for a new hotel nearby, people kept coming to check in. Later, I went over and asked him that he could make me a suite but he would charge me double the room rate and a 10% handling fee. His attitude was very bad. Because it was late and I was very tired after a day of running around, I didn't want to drag my luggage around anymore. Later, I asked to see the suite first before deciding whether to upgrade the room, because I was afraid that it would still feel spooky after adding money, but a fat male receptionist at the front desk said, "Miss! We don't have anyone! Now all those who can immigrate to Hong Kong have immigrated, and no one can accompany you to see the room." There is no one, but talking about immigrants is really discriminating against mainlanders. I definitely don't want to live here anymore. I went back to the room trembling with grievance in the middle of the night. The door couldn't be fixed, and I didn't dare to lock myself in the room. I picked up my luggage and ran away miserably. The room was dirty, old, and gloomy. I really don't recommend anyone to stay here, and especially remind everyone not to stay in the barrier-free room!