Novotel properties in Hong Kong

Location: Situated inside Citygate Outlets, right at Exit B of Tung Chung MTR station. It's incredibly convenient for connecting to other parts of Hong Kong (like Hong Kong Disneyland, Ngong Ping 360 cable car, or Hong Kong Airport). You can access the hotel lobby by taking the escalator down from the second floor of Citygate, opposite Ralph Lauren – the directions are very clear. From the first floor of Citygate, opposite Starbucks, you can catch the Eternal East Bus to Shenzhen Bay Port. Citygate itself is also a great place to shop, with a supermarket and many brand outlet stores. Facilities: The room size is on the smaller side, and the overall facilities are a bit dated. Both the mattress and pillows are quite soft. The shower and toilet are separate, and the water pressure and temperature of the shower are good. The shower gel and shampoo have a pleasant scent. The air conditioning works very well. The room provides disposable toothbrushes, toothpaste, and slippers, but the slippers are as thin as paper – even worse than those in budget hotels. The soundproofing in the room is quite good; I didn't experience any noise during my one-night stay. Service: I didn't book breakfast, so I can't comment on that, but there are many restaurants in the mall, and we opted for McDonald's. The room provides three 330ml bottles of mineral water. You don't need a room card to use the elevator, which I found a bit odd. Both check-in and check-out were very efficient. When I returned to pick up my luggage after shopping, the service staff saw I had many items and proactively offered me a paper bag for them. Overall, it's a good choice for those needing to transit for a night, whether for Hong Kong Disneyland or Hong Kong Airport. This time, I booked it for 827 RMB without breakfast, and it came with two days of mobile data, so I still felt it offered pretty good value for money.

Getting there: Many people mentioned its proximity. From Wan Chai MTR Exit A1, as some Trip.com users said, you'll see a McDonald's opposite. Turn right and keep walking, and the hotel will be on the other side of the road. From Exhibition Centre MTR Exit A3, the footbridge network is extensive. It's best to ask for directions, but it's roughly turning left at the first exit, going into a mall-like area, then continuing until you reach the hotel's footbridge. Outside, there are only up escalators, no down. Be careful to enter through the automatic doors of the building connected by the footbridge; there's a hotel sign. Follow the signs until you reach the hotel's ground-floor restaurant. The front desk is on the G floor, by the way. The breakfast was incredibly delicious and varied, with all my favorite Western and dim sum options. The pudding was so good! 😋 Note that the milk and soy milk are served cold. Equipment-wise, everyone needs to be aware: the Type-C charging port was broken! Only one USB port worked; the others were all faulty!!! I couldn't charge my power bank; I had to charge my phone first, then the power bank. The staff didn't understand me, and after explaining for a while, I asked to change rooms, but they replied that most rooms have broken outlets... Finally, they gave me a standard adapter... I just wonder what good that did. In the end, I had to cross the road to a computer store and pay 30 HKD for a USB to Type-C adapter, which was ridiculously expensive. On Pinduoduo in mainland China, it's just a few kuai, and on JD.com, it's about ten. I even checked out the Wan Chai computer center and some street shops, and they all had similar prices... The room description said it had a bathtub, but it didn't, so I brought my bath liner and bath bomb for nothing! However, the shower had really hot and strong water, which was good. The staff were all very friendly! 👍