Express Inn Hobby Airport

Convenient location. Friendly staff. Clean room. Comfortable bed. AC works great but noisy if you are a light sleeper. Pictures on hotel VERY MISLEADING. They must have been taken when they opened because a lot of it is not like that now. Room pictures are pretty much accurate but furniture has seen better days. Picture of breakfast is not what you get at all. Picture says "Assorted Cereal, Fruit, Milk, Breakfast Sandwiches and pancakes, Muffins, Assorted Juices, and coffee. Looks nice. DON'T BELIEVE IT !! What we got was oatmeal, cereal, milk, Juice, coffee, Cup of Noodles, white bread and butter but no jelly, a honeybun, and small snack bag pf chocolate chip cookies. Slush machine "out of order". Ice machine does not work. Soooo disappointed as our stay was for 6 days.

Floors were dirty not swept. Under sink in 8123 there was dirty leakage on walls as the sink leaked when turned on

Do not stay here if you’re not comfortable sleeping with roaches. Check-in was okay.. I accidentally left my ID when I checked in & front desk didn’t even bother to call me to let me know they had it. I had to go check & see if they had it. They literally had 30 other IDs in the stack with mine. I should’ve done my research & read more reviews earlier. By the time I landed & seen the reviews I wanted to cancel due to the pest problem. But it was too late to get a full refund. Manager denied my request even though they knew about the roach infestation. The towels in the room were dirty & had cigarette burns on them. The inside of the microwave was dirty. Had to kill 10 roaches through the 2 days I stayed there. It says they have a shuttle for pick-up but they don't. I had a hard time falling asleep since I knew there was a roach problem. Never staying here again. Would not recommend this motel to anyone unless it’s the last resort. The only reason why I gave a 2 star rating was because I didn’t have to pay a deposit.. which makes sense since the place is infested with roaches.

This hotel was great with accommodating me and I would consider staying here again.

It was very clean the air conditioner works great

I complained about bugs and they told me to leave. Since i couldn't get refunded from ******* for 3 days i had to sleep in my truck, which was still better than that room. I will never book through ******* again.

The bed was terrible and made a loud noise. Was afraid that it might collapse while we were on it. A outlet was sticking out of the wall. The tv was terrible and finally gave up all together. The water pressure was ok coming out of faucet but lost pressure when it went to shower head. The toilet quit working just before we left. No water in tank & wouldn’t fill up. Oh, don’t get me started on the towels.

They have a great breakfast and the check in for me was really fast even after hours. I recommend this place and staying again within my travels.