I found many of the staff very accommodating. Ron in the kitchen area was very helpful.
The hotel overall needs some attention with aesthetics. Carpets and walls looked tired and worn along the edges, if you will.
Liked the Dove products in the bathroom/shower. The room itself was large and accommodating. Need a tray in the room to help transport food/drinks if not eating in the dining area.
Breakfast had a lot to be desired. Expand options, like adding bacon and better fruit, such as bananas. The third floor had an odor that made it smell soured in parts of it. It was located near the middle of the hallway and near the elevator. It did not affect my location.
Location was fine. It was 10-15 minutes from our destination and about 15-20 minutes from the Plaza.
My experience so far is hotels not of the flagship, Marriott, are not as tended to or held to the same level of excellence.