Homewood Suites by Hilton Indianapolis - Keystone Crossing
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1 room, 2 adults, 0 children
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Homewood Suites by Hilton Indianapolis - Keystone Crossing
Health Protected
2501 E 86th St, Indianapolis, Indiana, 46240, United States
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When you stay at Homewood Suites by Hilton Indianapolis-Keystone Crossing in Indianapolis, you'll be in the business district, within a 15-minute drive of Children's Museum of Indianapolis and Fashion Mall at Keystone. This hotel is 11.9 mi (19.1 km) from Lucas Oil Stadium and 12.4 mi (19.9 km) from Indiana Convention Center.Show More
We Price Match
3.8/5Good·Cleanliness: 3.8
All 79 Reviews
Amenities
Outdoor Swimming PoolFitness RoomPublic ParkingFreeMeeting Room24-Hour Front Desk
All Amenities
Surroundings
Airport: Indianapolis International Airport
(16.1 miles)
Train: Indianapolis Amtrak Station
(20.4 miles)
Train: Indianapolis Union Station
(20.8 miles)
Map
Rooms
Guest Reviews
Trending Questions
Policies
Services & Amenities
3
King Suite-Hearing Accessible/Non-Smoking
1 King bed
Has window
Free wired Internet
Non-smoking
Air Conditioning
Refrigerator
Electric Fan
Microwave Oven
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4
1 King Bed One Bedroom Fireplace Suite Non-Smoking
1 King bed
Has window
Free wired Internet
Non-smoking
Air Conditioning
Private Bath
Private Toilet
Phone Accessibility for People with Hearing Loss
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4
One-Bedroom Suite One King Bed Non-Smoking
1 King bed
Has window
Free wired Internet
Non-smoking
Air Conditioning
Refrigerator
Electric Fan
Microwave Oven
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4
Superior Two-Bedroom Suite
2 Double bed and 1 King bed
Has window
Free wired Internet
Non-smoking
Air Conditioning
Private Bath
Refrigerator
TV
Check Availability
3
Mobility/Hearing Accessible King Suite with Roll in Shower
1 King bed
Has window
Free wired Internet
Non-smoking
Air Conditioning
Private Bath
Refrigerator
TV
Check Availability
3
Hearing Accessible Two Queen Suite with Fireplace
2 Queen bed
Has window
Free wired Internet
Non-smoking
Air Conditioning
Private Bath
Private Toilet
Phone Accessibility for People with Hearing Loss
Check Availability
4
Two Bedroom King and Double Suite
1 Double bed and 1 King bed
Has window
Free wired Internet
Non-smoking
Air Conditioning
Private Bath
Refrigerator
TV
Check Availability
4
1KG/2DBL MOBILITY/HEARING ACCESS RI SHWR NSMK
1 King bed or 2 Double bed
Has window
Free wired Internet
Non-smoking
Air Conditioning
Private Bath
Refrigerator
TV
Check Availability
3
Mobility/Hearing Accessible Double Room with Tub
1 Double bed
Has window
Free wired Internet
Non-smoking
Air Conditioning
Private Bath
Refrigerator
TV
Check Availability
3
One Bedroom Two Queen Room with Fireplace
2 Queen bed
Has window
Free wired Internet
Non-smoking
Air Conditioning
Private Bath
Refrigerator
TV
Check Availability
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Guest Reviews(79)
3.8/5
Good
Verified Reviews- Cleanliness3.8
- Amenities3.8
- Location3.8
- Service3.8
Kelly
January 24, 2024
Everything was great except for the front desk clerk, she was rude and nasty to us and then she was told to give us the late check out and she didn’t. So my daughter had to wait in our car till my surgery was over.
Jacqueline
January 21, 2024
Wonderful room. Very quiet and roomy. The room decor was very updated, the bathroom was not. Tub and shower fixtures were broken and not clean.
Jennifer
January 16, 2024
The room had not been cleaned, but they were sold out so we couldn't switch rooms. There was leftover food in the fridge, water on the bathroom floor, and dust shavings on the cabinets. I asked for two keys only one of which ended up working. The fridge door also didn't shut all the way.
The staff was very friendly and I did end up receiving points for my inconvenience.
Evelyn
November 7, 2023
Overall it was ok. I guess my issues were all with cleanliness and housekeeping. The room wasn't very clesn. Kitchen refrigerator had stains and the tub was half clean prior to us staying there. Fortunately I travel with cleaning supplies. Housekeeping only come in every other day and when she came she didn't make beds or restock kitchen items. She didn't unload dishwasher.
Also there are fireplaces and there was no access to fire wood. Although its Indiana in late October.
Staff was very slow with assisting and responding to questions.
Gary
September 13, 2023
Nice clean and large rooms. Quiet woodsy setting. Easy parking.
Signage in hallways poor (directions to elevator, series of room numbers, clubhouse, etc). Long walking distances could be a problem for seniors and infirm. Bathtub needs a better shower head, on a long extension. Doesn’t fill properly.
A serious security issue. Wi-fi could only be accessed via Hilton Honors App. Privacy disclosure on app says Hilton (or third party?) collects home address, phone, financial information, etc. when we use the app. Is Hilton thinking that making us aware of privacy intrusions will hold them harmless if our wi-fi access has unpleasant consequences? I stayed 2 nights and I could tolerate no wi-fi for a short time but I don’t think I’ll stay at Hilton for longer if they are not up front about having no accountability for wi-fi usage problems.
Mark
August 14, 2023
We had a 2 bedroom suite with a kitchen. First off I will say all interactions with the staff were great, unfortunately that was the best thing I can say about this property. The rooms are run down, and are in dire need of a remodel. The room was not clean. We found a very old sprite bottle with a mystery liquid under the pull out couch, the carpet was old and dirty, stainless steel fridge was rusting and did not work and kitchen cabinets were all very old and chipped. Ceiling fan had a layer of dust on it decades old, the tub did not drain well causing us to have to shut the water off mid shower to let the the tub drain, the bathroom fan did not work so the closet like bathroom became extremely damp and humid, very swamp like, trim work and portion of the walls throughout the room had dirt marks on it. I would not stay at or recommend this property to anyone unless the rooms were completely updated. Luckily my family and I only needed to be here for 3 days, otherwise I’d have found other lodging.
REHAB
November 26, 2023
An older property. But there was a lot of room for the price
Lisa
June 26, 2023
Hotel oversold
I didn’t have a room and was sent to another hotel. Front desk staff extremely rude.
Lauren
June 20, 2023
We rented a 2-bedroom, 2-bath suite, unit 101-102. Several things in the room/s were disappointing:
1. 1st bathroom (#101) - Large spider
2. 1st bedroom (#101) - bedsheets were torn
3. 2nd bathroom (#102) - no shower curtain; door to the toilet wouldn't close.
4. 2nd bedroom (#102) - gold circular item (likely from an article of clothing) was on the bedspread.
5. 2nd bedroom (#102) - the adjoining door wouldn't stay closed unless fully locked; it would swing open. Also, the door looked like it was kicked in / banged up in 20 spots.
5. 2nd bedroom (#102) - we could clearly hear the next door unit as if they were directly in our room. They were not shouting, just normal voices.
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Children between 0 and 17 years old can stay for free if no extra bed is needed.
Cribs and Extra Beds
For all room types, cribs cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Breakfast
TypeAmerican, Full English/Irish
StyleBuffet
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Health Protected
Cleanliness
- 3.8/5
Health & safety measures
- Thermometers available
Cleaning & disinfecting
- Rooms are disinfected between stays
Property Description
- Opened: 1991
- Renovated: 2016
- Number of Rooms: 115
When you stay at Homewood Suites by Hilton Indianapolis-Keystone Crossing in Indianapolis, you'll be in the business district, within a 15-minute drive of Children's Museum of Indianapolis and Fashion Mall at Keystone. This hotel is 11.9 mi (19.1 km) from Lucas Oil Stadium and 12.4 mi (19.9 km) from Indiana Convention Center.
Take advantage of recreation opportunities including an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, shopping on site, and a fireplace in the lobby. Guests can catch a ride on the complimentary shuttle, which operates within 5 mi.
Mingle with other guests at the complimentary reception, held on select days. A complimentary full breakfast is served daily from 6 AM to 10 AM.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Indianapolis? This hotel has 289 square feet (27 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
Make yourself at home in one of the 116 guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. Your Select Comfort bed comes with down comforters and Egyptian cotton sheets. Wired and wireless internet access is complimentary, while 32-inch plasma televisions with cable programming provide entertainment. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities including an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, shopping on site, and a fireplace in the lobby. Guests can catch a ride on the complimentary shuttle, which operates within 5 mi.
Mingle with other guests at the complimentary reception, held on select days. A complimentary full breakfast is served daily from 6 AM to 10 AM.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Indianapolis? This hotel has 289 square feet (27 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
Make yourself at home in one of the 116 guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. Your Select Comfort bed comes with down comforters and Egyptian cotton sheets. Wired and wireless internet access is complimentary, while 32-inch plasma televisions with cable programming provide entertainment. Conveniences include safes and desks, as well as phones with free local calls.
Services & Amenities
Most popular business facilities
Outdoor Swimming Pool
Fitness Room
Public ParkingFree
Meeting RoomAdditional charge
24-Hour Front Desk
Outdoor Swimming Pool
Fitness Room
Meeting Room
Show More