Guest User
September 26, 2021
Moving furniture in the room upstairs makes a lot of noise, and coordination on the upstairs is unsuccessful. The next day, I found a staff member to coordinate, and the problem was temporarily resolved. I often heard noises at night for more than a month. Once I stayed in Room 2501, there was a harsh sound of chairs sliding upstairs at night. I complained to the front desk on the first day, but there was no reply. The next day, I complained to the front desk during the day. The front desk found one of the residents, who was an internal student. He did not admit it at the time. After dinner, I went upstairs to look for him. As soon as I knocked on the door, I heard the harsh sound of the chair sliding. I said it was this movement, and it was very loud below. He had to admit it, but said it was not intentional. Later, I talked to him many times, hoping to reduce the noise as much as possible. It is hoped that when the hotel receives complaints about similar noise affecting guests’ rest, first they will reply every time, and secondly, they cannot judge that there is no movement when the other party says that there is no movement. Be objective.
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