Guest User
September 11, 2023
Very dissatisfied, the hygiene is very poor, so forget it. At this price, I don’t expect him to clean it very well. I bring my own four-piece toilet seat set, kettle, etc.
I celebrated my birthday on the 10th. I came back a little late after going out with friends at night. I found that the room key was accidentally locked in the room. I called the front desk more than ten times but no one answered. The door to the room at the front desk was also closed. It was locked, and my birthday cake was still in the room. After waiting for more than an hour, we had no choice but to book another room nearby. It was in another hotel on the same building. The front desk could be contacted 24 hours a day. Why can't you Manyue Meiju? Then I was so angry that I went to Ctrip customer service. Ctrip customer service said that she should contact the front desk to handle it. Ctrip customer service called the front desk and answered the phone. After the final solution was completed, when I came back, my birthday cake had melted and I couldn't eat it.
Why didn't the front desk answer the calls we made so many times? Why did the front desk receive the call within five minutes of Ctrip's customer service? Anyone with a discerning eye can understand the reason without further explanation.
Original TextTranslation provided by Google