JOY LUCK PINEAPPLE RESORT HOTEL Reviews
JOY LUCK PINEAPPLE RESORT HOTEL
Building F13, Jingdaizhai, Gaozhuangxishuangjing, Jinghong, ChinaView Hotel Details
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1 night
JOY LUCK PINEAPPLE RESORT HOTEL Guest Reviews
4.7/5
Outstanding
4348 review
Verified reviewsLocation4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All Reviews(4348)
Positive reviews(4197)
Reviews with photos/video(1743)
Offers pick-up/drop-offs(891)
Delicious breakfast(379)
Great swimming pool(335)
Has an infinity pool(290)
Excellent afternoon tea(249)
Loved the night views(87)
Great location(82)
Has facilities for children(52)
Negative reviews(151)
Shadiespirit
Elegant Room - with View (2 beds) (Balcony)
Stayed in Apr 2023
Friends
7 review
Outstanding
Posted on Apr 5, 2023
Great location if you wanna feel the vibe and noise of the city. This area get busy and loud in the evenings, mostly of visitors to the city. Some of the roads gets closed to vehicles during the evening cater to pedestrians. The rooms are sufficient and staff are friendly and courteous. Breakfast is mainly fChinese food with some selection of dry cereal such as Cheerios, Frosted Flakes and Rice Crispies. Do make sure you check out the pool, bar and gym on the top floor.
6/9
Response from Property: 【🍍Yuelianzhuang🍍】🥳Welcome to the beautiful Xishuangbanna, thank you for choosing "Joy Luck Pineapple Resort Hotel". Thank you for your thoughtful and heart-warming comments, for your encouragement and affirmation in so many ways, and for taking such beautiful photos with your heart and sharing them with more users. Thanks to your great love, it is our greatest honor to get your recognition, and it also gives us great motivation to keep innovating and developing, and constantly surpassing breakthroughs in our future services. I sincerely hope that you can continue to support and pay attention to us, and recommend it to your friends. Yuelianzhuang brand hotels are now blooming everywhere in Yunnan (Xishuangbanna, Dali, Lugu Lake). We look forward to offering you more personalized stay experiences, and wish you a pleasant journey ☀️!
bella.chan
Elegant Room - with View (Double bed) (Balcony)
Stayed in Sep 2023
Friends
20 review
Outstanding
Posted on Sep 16, 2023
the view is super impressive and nice service.
Staff are all super nice and helpful
Response from Property: Dear guests，Thank you for choosing to stay at Joy Luck Pineapple Resort Hotel and sharing your experience. We are very grateful for your compliment and recognition. Your praise has given us great motivation. We are very honored that you have had a wonderful time here. We will do our best to create unforgettable experiences for you and more guests.Thank you again for your love and support, looking forward to your next visit. Have a nice trip！
Guest User
Guestroom - with View (Double bed) (Terrace)
Stayed in Jul 2022
Couples
7 review
Outstanding
Posted on Jul 25, 2022
Fantastic location just a short walk from then night markets and Mekong river.
Friendly and helpful service.
Clean rooms, I booked a terrace room which was lovely.
Bar good, pool good but too many want to be models taking pictures constantly.
Breakfast was ok, coffee could be better but you don’t have to go far to find better food and drink.
Response from Property: 【🍍Thumbs-Up🍍】Dear guests，Thank you for choosing to stay at Joy Luck Pineapple Resort Hotel and sharing your experience. We are very grateful for your compliment and recognition. Your praise has given us great motivation. We are very honored that you have had a wonderful time here. We will do our best to create unforgettable experiences for you and more guests.Thank you again for your love and support, looking forward to your next visit. Have a nice trip！
Dr. Joern Kiepe
Guestroom - with View (Double bed) (Terrace)
Stayed in Dec 2022
Couples
40 review
Great
Posted on Dec 29, 2022
Spectacular architecture. Small infinity pool on the roof top. Comfortable beds. Very nice terrace with the room. Breakfast is ok. The coffee at the breakfast is also instant and VERY SWEET. Please consider that many people do not drink sweet coffee. Better you provide black coffee.
Holger
Elegant Room - with View (Double bed) (Balcony)
Stayed in Dec 2022
Couples
14 review
Outstanding
Posted on Jan 23, 2023
Perfect stay! Centrally located close to the night market. Each room with a balcony. Modern styled rooms. We liked the stay in this hotel! The noise insulation in our rooms on 7th floor was average. If you are sensitive for noises, earplugs might be a solution for the high season.
Response from Property: 【🍍Pineapple House🍍】Dear guests: Hello! 🥳Welcome to the beautiful Xishuangbanna🦚, thank you for choosing "Joy Luck Pineapple Resort Hotel", I am very happy that "Joy Luck Pineapple Resort Hotel" can accompany you to spend a wonderful time, and thank you for your recognition and support of us. A simple and open management model and more humanized service are our aims. We hope to bring you a new experience next time. At the same time, we hope you can continue to support and pay attention to us, and recommend it to your friends! Yuelianzhuang brand hotels are now blooming all over Yunnan (Xishuangbanna, Dali, Lugu Lake). At that time, you may wish to slow down, relax your mind while exploring the slow life in Xishuangbanna, feel the sunrise and sunset, and enjoy the hotel's attentive service. I wish you a happy journey☀️!
Guest User
Elegant Room - with View (2 beds) (Balcony)
Stayed in Apr 2022
Couples
6 review
Outstanding
Posted on Apr 16, 2022
What a cool place!!
Our friends recommended to go there as they had just stayed in this brand new hotel and loved it. We were not disappointed, the rooms are so beautiful, the balcony was our absolute highlight (at day at night time) with the white furniture, the plants and the lights. Shower is really great and overall amazing design of the entire room and the entire hotel!!!
Service was really good and warm, a very sweet and kind lady named Xiao Xu took such great care of us and it was super easy to communicate with her in WeChat, so foreigners feel welcome and well taken care of in this hotel!! She really made a great difference for us, also compared to some other experiences when traveling in China.
The location of the hotel is so cool, you’re right in the middle of a small and cute part of the city, super close to the river and where many restaurants, bars, temples are.
The pool is just amazing, on roof top, good size, great view, small pool bar with all you can wish for!
This hotel was exactly what we wanted and actually what most people want when they stay in Xishuangbanna. We absolutely recommend to stay there, we have looked at other places before and when we passed by just because we were curious, but this was the one we liked most from design, location and again, that balcony!!!!
Response from Property: 【🍍Thumbs-Up🍍】Dear guests，Thank you for choosing to stay at Joy Luck Pineapple Resort Hotel and sharing your experience. We are very grateful for your compliment and recognition. Your praise has given us great motivation. We are very honored that you have had a wonderful time here. We will do our best to create unforgettable experiences for you and more guests.Thank you again for your love and support, looking forward to your next visit. Have a nice trip！
Guest User
Elegant Room - with View (2 beds) (Balcony)
Stayed in Dec 2022
Friends
22 review
Outstanding
Posted on Dec 26, 2022
Great hotel and the location is perfect! It’s close to the night market
Frans
Guestroom - with View (Double bed) (Terrace)
Stayed in Feb 2022
Couples
2 review
Outstanding
Posted on Feb 18, 2022
This is THE place to stay in Banna! Fantastic location, beautiful hotel with great swimming pool and friendly staff. Stayed in intercontinental for 2 nights previous to staying here. If you are looking to experience Banna then this is the place to stay. Highly recommend it!
6/9
Response from Property: 【🍍Thumbs-Up🍍】Dear guests，Thank you for choosing to stay at Joy Luck Pineapple Hotel and sharing your experience。We are very grateful for your compliment and recognition，Your praise has given us great motivation。We are very honored that you have had a wonderful time here。Thank you again for your love and support，looking forward to your next visit。Have a nice trip😃！
Nicholas
Elegant Room - with View (Double bed) (Balcony)
Stayed in Jul 2022
Couples
34 review
Outstanding
Posted on Aug 4, 2022
A lovely hotel conveniently located in the heart of Xishuangbanna. The service was very friendly and helpful. There is a great rooftop pool (although under cover) that has amazing views, especially at night. The rooms were nice and comfortable.
Response from Property: 【🍍Thumbs-Up🍍】Dear guests，Thank you for choosing to stay at Joy Luck Pineapple Resort Hotel and sharing your experience. We are very grateful for your compliment and recognition. Your praise has given us great motivation. We are very honored that you have had a wonderful time here. We will do our best to create unforgettable experiences for you and more guests.Thank you again for your love and support, looking forward to your next visit. Have a nice trip！
JOSHUA FRANCIS
Elegant Room - with View (2 beds) (Balcony)
Stayed in Jul 2022
Couples
2 review
Outstanding
Posted on Jul 14, 2022
Amazing hotel! The pool has an incredible view of the night market, river, mountains and city. It also has a cocktail bar.
Housekeeper Xi Xi couldn’t have been more helpful and really went above and beyond to help us over WeChat - organising activities and booking tickets on our behalf.
I can’t wait to visit again!
Response from Property: 【🍍Thumbs-Up🍍】Dear guests，Thank you for choosing to stay at Joy Luck Pineapple Hotel and sharing your experience。We are very grateful for your compliment and recognition，Your praise has given us great motivation。We are very honored that you have had a wonderful time here。Thank you again for your love and support，looking forward to your next visit。Have a nice trip😃！
Guest User
Elegant Room - with View (Double bed) (Balcony)
Stayed in Apr 2022
Couples
6 review
Outstanding
Posted on Apr 19, 2022
Very good option and good value for money! The hotel is very new and modern with a very nice architecture and "cool" style. A very good place to spend a nice vacation with your partner or your friends. The rooms are pretty big, clean and comfortable. The staff was able to accommodate to our needs by bringing in an extra table to the room and a chair so we could work from there. The breakfast is good and offers some variety of food. The staff does not speak too much English but we were able to communicate with wechat perfectly. The staff was always very attentive and accommodating. The only thing to keep in mind is that it is possible to smoke inside, so you might smell it at times, and the internet is okay but not private so ask the front desk for the private wifi. The pool at the top is very nice and clean and they warm it up during cold days. Another thing that I liked is to have free pick up service from the airport and free taxi service around the hotel. I truly recommend this hotel, we will miss staying there!
Response from Property: 【🍍Thumbs-Up🍍】Dear guests，Thank you for choosing to stay at Joy Luck Pineapple Resort Hotel and sharing your experience. We are very grateful for your compliment and recognition. Your praise has given us great motivation. We are very honored that you have had a wonderful time here. We will do our best to create unforgettable experiences for you and more guests.Thank you again for your love and support, looking forward to your next visit. Have a nice trip！
Shahar
Elegant Room - with View (2 beds) (Balcony)
Stayed in Feb 2022
Family
20 review
Amazing
Posted on Feb 3, 2022
Great location , brand new and very clean
Response from Property: 【💖Thumbs-Up❤】Dear guests, Thank you for your comments on the hotel，We treasure it very much。I hope you will arrive in Xishuangbanna next time，Still choose Joy luck pineapple hotel。Looking forward to your next visit，Wish you and your family a happy Spring Festival。
NG
Elegant Room - with View (2 beds) (Balcony)
Stayed in Jul 2022
Friends
81 review
Outstanding
Posted on Jul 15, 2022
Nice.stay
Guest User
Guestroom - with View (Double bed) (Terrace)
Stayed in May 2024
Couples
1 review
Outstanding
Posted on May 12, 2024
The room has a beautiful balcony and is clean. The TV can cast screens. The room can be controlled by Xiaodu. The breakfast is OK and has a rich variety. It is delicious. The hotel has a shuttle bus that can take you to Gaozhuang attractions. Good reviews. It is very close to Wantai and other places. Very convenient
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your wonderful comments and support! We are honored to learn that you have given high praise to the beautiful view of the room balcony, the hygiene of the room, the TV projection function, Xiaodu smart control, and the variety and taste of breakfast. Your satisfaction is the greatest affirmation of our work.
At the same time, we learned that you appreciated the convenience of the hotel shuttle service and felt that the hotel is in a good location and convenient for nearby attractions such as Wantai. This is also one of the important factors we considered when selecting the site, aiming to provide guests with a convenient travel experience.
Xiao Ai's housekeeper's conscientiousness and efficient communication also left a deep impression on you, and we are deeply gratified. Quickly responding to guests' needs and solving problems in a timely manner is the basic requirement of our service team. Xiao Ai will be greatly encouraged by your positive feedback.
Thank you again for your praise. These valuable feedback will inspire us to continue to improve our service quality and guest experience. Looking forward to your visit again, whether it is a business trip or a leisure trip, we will continue to provide you with comfortable, convenient and intelligent accommodation services. I wish you a happy life and all the best!
Guest User
Suite - 2-Bedroom, River-View (Soaking tub)
Stayed in May 2024
Family
84 review
Outstanding
Posted on May 5, 2024
The location is superb. The room is new and clean. It is 10 minutes away from the night market. There are many restaurants around, which is convenient and fast. The rooftop swimming pool has a good view. The reception and car delivery service attitude is first-class. It is far better than a five-star experience. The family room is divided into two rooms, which is suitable for bringing children without affecting couples. There is a public parking lot for parking, which does not affect going out to play and there is a car to pick up.
Original TextTranslated by Google
6/10
Response from Property: Dear guest, thank you for your detailed and positive feedback! We are very happy to know that you highly appreciate our location, room quality, surrounding environment, rooftop pool, service team and family room design. We are honored to know that your stay experience is far more than five-star enjoyment.
Our team is always committed to providing services that exceed expectations for every guest and ensure that every stay is a wonderful memory. The original intention of the family room is to meet the needs of families like yours, so that each member can enjoy comfort and privacy, while being closely connected and sharing happy times.
The recognition of parking convenience and pick-up service is also part of our efforts to improve the guest experience. We are well aware of the importance of these details during the journey, so we continue to optimize our services to ensure that whether arriving or going out to explore, it is smooth and worry-free.
Your satisfaction is our greatest encouragement and the driving force for us to keep moving forward on the road of service. Thank you again for your good comments, which is not only an affirmation for us, but also a valuable reference for other travelers when choosing. Whenever you visit again in the future, we will continue to provide you with excellent service as always. Looking forward to welcoming you again in the near future!
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