Xinhua Jianguo Hotel
Latest booking 23 hrs ago
I came here for the old five-star hotel. It was generally quite satisfactory. They sent fruits and yogurt every day, made the bed every day, and helped me iron my clothes. It was very good. But I also encountered unpleasantness: on the second morning of my stay, I went to the workroom to find the waiter to change the water to clean the bathroom. The two waiters who were chatting did not clean it. 20 minutes later, another waiter came to do the cleaning. This matter made me unhappy. I reported it to the hotel front desk. The person in charge of the hotel's guest rooms learned about the situation in time and apologized, and also sent fruits. For this, I want to give the hotel a good review. Another uncomfortable place: when I just checked in, the guy at the front desk said: I will upgrade you. You must give a good review and send a screenshot to him. I am also uncomfortable with this move. Don’t five-star hotels have confidence in themselves? Do they have to get five-star reviews in this way? I hope the leaders will guide the front desk staff to speak. Here I want to perform the waitress who cleaned the room for me in the morning. Thank her for cleaning, so I can enter the bathroom. (There is no floor drain in the bathroom, and the bathtub is full of water after cleaning)
Outstanding
1948 Reviews