Pantower International Hotel

Pantower International Hotel Reviews

Pantower International Hotel

No. 2 Zhongyin Road, Kaiping, ChinaView Hotel Details
Pantower International Hotel
Pantower International HotelPantower International HotelPantower International Hotel
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Pantower International Hotel Guest Reviews

4.6/5
Great
926 review
Verified reviews
Location4.7
Amenities4.5
Service4.6
Cleanliness4.6
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All Reviews(926)
Positive reviews(903)
Reviews with photos/video(193)
Classy environment(130)
Delicious breakfast(87)
Fantastic river view(31)
Delicious buffet(20)
Friendly front desk staff(18)
Tasty restaurant(17)
Luxurious(11)
Elevator was OK(7)
Negative reviews(23)
Ka Ho
Deluxe Queen Room
Stayed in Apr 2024
Business travelers
1 review
4.7/5
Amazing
Posted on Apr 13, 2024
I stayed in the hotel more than 10 years ago. The rooms are renewed and I was impressed with the room on the executive floor. The bed is much softer compared to years ago and it is very comfortable. Food at breakfast was also great with big varieties. Really worth for the money! I definitely will come back and stay at this hotel again.
Response from Property: Thank you so much for your full score review. We look forward to welcoming you back for another wonderful visit.
Anonymous User
Business Double Room
Stayed in Oct 2023
Couples
1 review
3.5/5
Posted on Oct 9, 2023
The room and hallway are clean. The fitness facility and elevator are getting old, it needs some maintenance.
Response from Property: Dear Guest, Thank you for choosing to stay at Pan Tower hotel KaiPing and take your valuable time to share your experiences here. Please be assured that your feedback has been shared with the relevant departments for further improvement.We look forward to having another chance of welcoming you back soon to KaiPing.Best Regards,Assitant ManagerPenny Fang
Guest User
Executive Double Room
Stayed in Jan 2024
Family
3 review
3.7/5
Posted on Jan 19, 2024
Connection of hotel is well-established. Apart from taking High Speed Rail, there is direct coach from HK to the hotel. Hotel room is spacious, sound-proofed and clean. However, we would like to make the following feedbacks and expect for improvement: (1) Water leakage of the curb at shower; (2) It was difficult to use TV remote to control the TV. Not sure if it was the battery problem or signal receiving issue (3) Vending machines at G/F lobby only accept WeChat and Alipay but not AlipayHK (4) Taste of food in western restaurant can be improved
Response from Property: Dear Guest, Thank you for choosing to stay at Pan Tower hotel KaiPing and take your valuable time to share your experiences here. Please be assured that your feedback has been shared with the relevant departments for further improvement.We look forward to having another chance of welcoming you back soon to KaiPing.Best Regards,Assitant Manager
Qihong
Business Room (2 beds)
Stayed in Nov 2023
Family
3 review
4.7/5
Amazing
Posted on Nov 26, 2023
Very good
Guest User
Business Double Room
Stayed in May 2023
Family
8 review
5.0/5
Outstanding
Posted on Jun 3, 2023
Get a free upgraded from hotel and the service is amazing. will stay again soon.
Response from Property: Thank you so much for your full score review. We look forward to welcoming you back for another wonderful visit.
Guest User
Executive Double Room
Stayed in Mar 2023
Couples
49 review
4.5/5
Great
Posted on Mar 19, 2023
The hotel offers a lot of amenities (basket ball, tennis, gym, swimming pool, shops, restaurants). Staff is nice. 20/30min by car to the tourists areas.
Response from Property: "Dear Guest Thank you for sharing your experience of Pan Tower Hotel KaiPing .It’s encouraging to know the service provided by our team impressed you. I have shared your comments with the entire team to inspire them to continue in their efforts.We look forward to welcoming you back soon.Best Regards,Assitant Managerpenny fang
Guest User
Executive Double Room
Stayed in Nov 2023
Couples
1 review
4.7/5
Amazing
Posted on Nov 23, 2023
EXCELLENT FOOD,WINE OUTSTANDING SERVICE AND FACILITY ,WELL ACCOMMODATIONS
Response from Property: "Dear Guest Thank you for sharing your experience of Pan Tower Hotel KaiPing .It’s encouraging to know the service provided by our team impressed you. I have shared your comments with the entire team to inspire them to continue in their efforts.We look forward to welcoming you back soon.Best Regards,Assitant ManagerPenny Fang
Stan T.
Stayed in Sep 2023
Solo travelers
14 review
5.0/5
Outstanding
Posted on Oct 26, 2023
Great location great place for dim sum and nice views! Room is a bit dated but great price!
Response from Property: Thank you for sharing your experience of Pan Tower Hotel KaiPing .It’s encouraging to know the service provided by our team impressed you. I have shared your comments with the entire team to inspire them to continue in their efforts.We look forward to welcoming you back soon.
Guest User
Business Double Room
Stayed in Apr 2023
Couples
1 review
4.2/5
Very Good
Posted on May 11, 2023
Pantower International Hotel is one of the best hotel in the Kaiping area of the Guangdong province. Every room in this hotel has a beautiful view of the Tanjiang River. The restaurant on the second floor of the hotel serves good, inexpensive gourmet dishes, especially sea foods which are supplied by the local aquaculture and daily Dim Sum. There is a private car rental service with a driver to take you around the area with a very reasonable price. A lot of guests like to use the Chinese DiDi services to get around the area cause the hotel is not centrally located. My husband and I always stay at the PanTower Hotel every time we visit our home village and the TaiShen area. This time , May 2023 the hotel has a lot of update and improvements. One suggestion is to book a room at a higher floor to avoid SMOKING SMELL from other guests.
Response from Property: Dear Guest,Thank you for staying at Pan Tower hotel KaiPing and take your valuable time to share your wonderful experiences with us. We are delighted to know that you have enjoyed your stay with us. All of us at Pan Tower hotel , aim to delight and provide all our guests with the highest standards in service and hospitality. We truly appreciate your support. We would like to take this opportunity to wish you and family a very good day. Look forward to welcoming you back to Pan Tower hotel KaiPing! Best Regards,Assitant Managerpenny Fang
Guest User
Business Room (2 beds)
Stayed in Apr 2023
Business travelers
3 review
3.7/5
Posted on Apr 5, 2023
The hotel was rated as 5 stars, but in fact it only worth 3 stars, loosen water tap on the shower room, smelly backyard at the hotel.
Response from Property: "Dear Guest,Thank you for staying at Pan Tower hotel KaiPing and for sharing your experience. We are truly sorry to hear the frustrations you encountered during your stay. We have shared your experience with the departments involved in order to prevent such kind of inconveniences in the future. We look forward to welcoming you back in the future.Best Regards,Assitant ManagerPenny Fang
FRANK
Business Double Room
Stayed in Jul 2022
Business travelers
2 review
5.0/5
Outstanding
Posted on Aug 2, 2022
Very clean , the staffs very polite and professional.. The location great , can see the lake and at night very beautiful.. Anytime in kaiping I will definitely live in this hotel .
Response from Property: "Dear Guest,Thank you for staying at Pan Tower hotel KaiPing and take your valuable time to share your wonderful experiences with us. We are delighted to know that you have enjoyed your stay with us. All of us at Pan Tower hotel , aim to delight and provide all our guests with the highest standards in service and hospitality. We truly appreciate your support. We would like to take this opportunity to wish you and family a very Happy day. Look forward to welcoming you back to Pan Tower hotel KaiPing! Best Regards,Assitant Manager
DorianRosati
Deluxe Queen Room
Stayed in Feb 2024
Business travelers
12 review
5.0/5
Outstanding
Posted on Feb 25, 2024
best hotel in Kaiping
Response from Property: Dear Guest Thank you for sharing your experience of Pan Tower Hotel KaiPing . It’s encouraging to know the service provided by our team impressed you. I have shared your comments with the entire team to inspire them to continue in their efforts.We look forward to welcoming you back soon. Best Regards, Assitant Manager
Guest User
Executive Room (2 beds)
Stayed in Jun 2022
Friends
11 review
4.7/5
Amazing
Posted on Jun 13, 2022
Fabulous river views.We were able to see and hear the Dragonboat races from the comfort of our room. We loved the swimming pool and used it each day. Only disappointment was the beauty salon being closed.We also couldn't treat ourselves to a foot massage at the hotel. Staff told us not operating. However staff at reception were very helpful in assisting us with Didi location in Chinese to get to the famous goose restaurant in town. The breakfast each morning was delicious.More than enough variety for foreigners. The noodle soups were our favourite.
Response from Property: Dear Guest,Thank you for choosing to stay at Pan Tower hotel KaiPing and take your valuable time to share your wonderful experiences with us. We are delighted to know that you have enjoyed our room and environment as well as our facilities. Our hotel is located in KaiPing CBD.All of us at Pan Tower hotel KaiPing aim to delight and provide all our guests with the highest standards in service and hospitality. We truly appreciate your support and look forward to welcoming you back to Pan Tower hotel KaiPing.
JS2132
Business Double Room
Stayed in Oct 2022
Couples
5 review
4.5/5
Great
Posted on Oct 12, 2022
We had a great stay at Pantower International Hotel. This hotel is highly recommended. It’s a big hotel with a nice swimming pool, gym, tennis court, basketball court, table tennis and a billiards room. They have two restaurants with a wide variety of dishes. The staff was extremely friendly and helpful. The location is a bit far (about 30 mins)away from the diaolous.
Response from Property: Dear Guest,Thank you for sharing your experience of Pan Tower Hotel KaiPing .It’s encouraging to know the service provided by our team impressed you. I have shared your comments with the entire team to inspire them to continue in their efforts.We look forward to welcoming you back soon.
港股窩輪牛熊證專家
Executive Room (2 beds)
Stayed in Jul 2023
Family
15 review
5.0/5
Outstanding
Posted on Aug 1, 2023
Good view and great room
Response from Property: Dear guests: Hello! Thank you for choosing Kaiping Tanjiang Peninsula and for your 5-star review. Don't forget your original intention, you will always succeed, be warm and hospitable, and provide attentive service. We are glad that our efforts have touched you. The Peninsula Hotel’s services allow you to experience more beauty on the road. If you like us, please be sure to come back again! Thank you again for your likes and wish you a smooth journey and a happy life!