Eden House

This was an awesome experience. Hotel was nice and quaint. Only thing I didn't like was we didn't have anyplace to hang our clothes up or put things away. Near Duval street and downtown. Pool area was well kept. Staff was very friendly. If I stay for longer than one night I will definitely look into a bigger room. Close to beaches, shops, dining. I would stay again for the price it was worth while.

We loved the location of this hotel. The rooms were small but we only slept in them. Very clean and the staff was very friendly and helpful.

When you book online and read reviews it can be a bit scary depending on expectations. This place is not a 5 star luxury resort but it is wonderful. Yes rooms are on the smaller side but I don’t come to Key West to spend time in our room. We sat in the lounge chairs by the pool when we wanted some down time. Yes they need some updates on the inside but you can see they are working on things. Also not many hotels offer you a beer upon check in.

Our stay was ok, but the room was very small and the lights were on outside our room all night with only blinds to cover the window, so light was in the room all night. Altogether not worth the cost.

Great location and very friendly staff. We stayed in a Queen Garden room. It was very small, about 1/2 the size of a typical double queen hotel room, but it was clean and the bed was comfortable. Easy walking distance to the harbor area and Duval street. Would stay here again.

Excellent location, clean recently redone pool / jacuzzi / yoga area pool not working though hot tub was great though. Sun all day

The room was clean and recently remodeled, but the bed was either old or crazy soft. There was no support at all and neither my wife or I got a decent nights sleep in 2 days. The pool was shut down by the state health department. Rooms were very small.

The location was easy access to pier and beach that you can rent on site. We loved the landscaping and patio area. Beautiful tropical plants! We saw a couple of iguanas feasting on some of them which was fun, since we don't have iguanas where we're from. The exterior was excellently maintained. The interior was very clean. We had a great time!

We decided to go for this property instead of going for a known and reliable brand, thinking it would be more like a boutique experience and cosier. Overall it was really bad, to start with the day prior to our visit when we called to ask about the parking situation and I was greeted on the phone by someone who said 'I don't know, maybe we have 8 or 10 parking spots, come early'. We lately met this person in the house and we easily spotted who was it by his unwillingness to help or to compose a proper sentence. The room condition was really tatty. No hangers for the towels outside the shower, the toilet door didn't close properly, and the shower didn't get warm. No bedside table or reading lights. The price we paid, which again was more expensive than other properties, makes Eden House a really poor option. Not to mention that it was extremely noisy, you could hear guests walking above and going up and down the stairs. No proper blackout and excessive light coming from the pool area. Also, the pool itself was closed, and when asked why the receptionist said: 'I don't know why or when it will open'. I will leave you with that.