Promenade Service Apartments
Select date
-
Select date
1 night
Promenade Service Apartments

Experience Promenade Service Apartments, a 2-star hotel in Kota Kinabalu. Highly rated at 8.4/10 from 779 guests, it delivers exceptional comfort at a great value, with rates from $18.

Rooms

Standard Room

Deluxe Twin Studio

SUPERIOR

Check-In & Check-Out

From 14:00 until 12:00

Nearby Attractions

Anjung Senja: 0.33 km away

Mountain Torq: 0.22 km away

Evellie Cruise Adventure: 0.34 km away

Hotel Features

Pets policy: No pets allowed.

All prices shown are for stays within the next 7 days, as listed on Trip.com.

Promenade Service Apartments

Show on map
We Price Match
Highlights
Suite
Ideal location
Car rentals
Free in-room Wi-Fi
Amenities
All amenities
Property Description
Show more
Convenient and clean. No issues getting downstairs.
Surroundings
Airport: Kota Kinabalu International Airport
(5.5 miles)
Train: (JKNS) Tanjung Aru Railway Station
(5.4 miles)
Train: Kinarut Railway Station
(12.0 miles)
Landmarks: Mountain Torq
(750 ft)
Landmarks: Anjung Senja
(1100 ft)
View on map
25

Studio 2 Single Bed

2 Single bed
41m² | Floor: 2-3
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Bath towels
Air conditioning (cooling only)
Room Details
Check Availability
4

Check-In Room Queen Without Window

1 Queen bed
13m² | Floor: 1
No window
Free Wi-Fi
Non-smoking
Private bathroom
TV
Bath towels
Air conditioning (cooling only)
Room Details
Check Availability
6

Check-In Twin without Window

2 Single bed
13m² | Floor: 1
No window
Free Wi-Fi
Non-smoking
Private bathroom
TV
Bath towels
Air conditioning (cooling only)
Room Details
Check Availability
4

Standard Queen Room With Window

1 Queen bed
23m² | Floor: 2
Has window
Free Wi-Fi
Non-smoking
TV
Bath towels
Air conditioning (cooling only)
Tea bags
Room Details
Check Availability
7

Family Superior Room

2 Queen bed
56m² | Floor: 2
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Bath towels
Air conditioning (cooling only)
Tea bags
Room Details
Check Availability
19

Family Room

2 Queen bed
55m² | Floor: 2
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Bath towels
Air conditioning (cooling only)
Tea bags
Room Details
Check Availability
6

Deluxe Suite

2 Single bed
42m² | Floor: 2-3
Has window
Free Wi-Fi
Non-smoking
Refrigerator
Bath towels
Air conditioning (cooling only)
Tea bags
Room Details
Check Availability
7

Standard Twin Room Without Window

2 Single bed
18m² | Floor: 2
No window
Free Wi-Fi
Non-smoking
Private bathroom
TV
Bath towels
Air conditioning (cooling only)
Room Details
Check Availability
6

Family Deluxe Room

2 Queen bed
56m² | Floor: 2
May not have a window
Free Wi-Fi
Non-smoking
Private bathroom
Bath towels
Air conditioning (cooling only)
Tea bags
Room Details
Check Availability
20

Studio 1 Queen Bed

1 Queen bed
41m² | Floor: 2-3
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Bath towels
Air conditioning (cooling only)
Room Details
Check Availability
Hide Room Types

This property hasn't received any negative reviews in the past 1 month.
Average for similar properties in Kota Kinabalu
jljs92
July 13, 2026
Great place to stay! The location was excellent—convenient and close to restaurants, shops, and local attractions. The host was friendly and responsive. We had an enjoyable stay.
Stephenjohn10
July 6, 2026
I love how spacious the room is, and clean, the location is perfect, nearby literally everything you need, the service was excellent, they were very helpful.
tommyssf
June 20, 2026
Overall, it's decent. The facilities are a bit old but still functional. The service was good and polite. The location itself... needs some improvement. It's a bit messy.
Original TextTranslation provided by AI
Awang Nasir
June 2, 2026
It was clean, conveniently located, had friendly staff and basic amenities that worked well, making it a comfortable and practical stay for families.
fennya
May 30, 2026
Room size is decent, and the facilities are generally fine. No toothbrush or hairdryer in the room, but the front desk brought one up when I called. Housekeeping: On the 27th, they said it was a holiday and wouldn't be cleaning, so I just asked for a fresh towel. They didn't clean for the next few days either; I had to specifically ask them to clean the room. Environment: It's not soundproofed at all. The road outside is very noisy, and there were motorcycles revving loudly late at night. Couldn't sleep without earplugs. Service: Overall, the service was quite good. They were very responsive to requests.
Original TextTranslation provided by AI
Anonymous User
May 30, 2026
I arrive after the check-in time. But the receptionist still helped us with the check in with a friendly attitude. The room is comfortable. Near the centre point shopping mall as someone who is rarely in kk, I really like that one of the shopping malls is near my hotel. Recommended for a short term stay.
Guest User
May 22, 2026
Very satisfied with the service that is always available. If I come to Kota Kinabalu, I will always look for Promenade. Friendly and welcoming. Thank you.
Original TextTranslation provided by AI
Guest User
May 15, 2026
The room looked clean, but when I entered, the floor was dusty and the toilet wasn't very clean. But it was okay, not too dirty. Just nice.
Original TextTranslation provided by AI
Ann Galagate
April 16, 2026
The room is very spacious.. but lock of amenities,so bring your own. They have towel and soap. That’s it.

Services & Amenities

Restaurant

Property Policies

Check-in and Check-out Times
Check-in: 14:00–24:00
Check-out: 06:00–12:00

Front desk hours: 24/7

The property will provide check-in details after booking

If you will arrive outside of check-in hours, contact the property 1 day in advance by phone.At the same time, please provide your check-in time

Child policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
For all room types, extra beds can be added. Crib policies vary according to room type. Please refer to the relevant room type policy.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
AgeFee
Children 17 years old and under
MYR 55.00 (approx. $13.45) per person per night

Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of MYR 50.00 (approx. $12.23) is charged.
Deposit Payment MethodsThis property accepts cash
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.

Pets
Pets are not allowed

Service animals
Service animals are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

  • Cash

Property Description

Local hotel name: Promenade Service Apartments
  • Opened: 1993
  • Renovated: 2019
  • Number of Rooms: 94
Phone:+60-88-260888+60-168321175
Email:reservation@promenadeapartment.com.my
A stay at Promenade Service Apartments places you in the heart of Kota Kinabalu, steps from Centre Point and Oceanus Waterfront Mall. This hotel is 0.3 mi (0.5 km) from Anjung Samudera and 0.3 mi (0.5 km) from Anjung Kinabalu.
Make use of convenient amenities, which include complimentary wireless internet access and tour/ticket assistance.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 133 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with showers are provided. Conveniences include phones, as well as electric kettles and complimentary bottled water.

You might be wondering

What landmarks are near Promenade Service Apartments?

Nearby attractions to Promenade Service Apartments include Mountain Torq, just 750 ft from your search (straight-line distance) away.

Does Promenade Service Apartments have a restaurant?

No, Promenade Service Apartments doesn’t have on-site dining options.

Does Promenade Service Apartments have a pool?

No, Promenade Service Apartments doesn’t have a pool.

Does Promenade Service Apartments serve breakfast?

No, Promenade Service Apartments doesn’t serve breakfast.

Where is Promenade Service Apartments located?

The hotel is located at 3-G-17, Lorong Api - Api 2, Api-api Centre.

Does Promenade Service Apartments offer airport transfer services?

No, Promenade Service Apartments doesn’t provide airport transfers.

Are pets allowed at Promenade Service Apartments?

No, pets aren’t allowed at Promenade Service Apartments.

How much does it cost to stay at Promenade Service Apartments?

Room rates at Promenade Service Apartments vary based on dates, hotel policy, and other factors. Enter your travel dates to check current prices.

What are the check-in and check-out times at Promenade Service Apartments?

Check-in at Promenade Service Apartments starts at 14:00-24:00, and check-out is at 12:00.

About This Property

Nearest AirportKota Kinabalu Intl. Airport
Distance to Airport8.81KM
Nearest Train Station(JKNS) Tanjung Aru Railway Station
Distance to Train Station5.13KM
Average Price FromUSD42
Hotel Star Rating2
Recommendations

Most Viewed Hotels

Kota Kinabalu Marriott HotelHotel O StorytelToojou Kota KinabaluCitadines Waterfront Kota KinabaluTune Hotel - 1Borneo Kota KinabaluTD Capital HotelPromenade Hotel Kota KinabaluPromenade Service ApartmentsLe Meridien Kota KinabaluIbis Styles Kota Kinabalu InanamSheraton Kota KinabaluThe SIGAR Hotel at Sutera Bay.Harper Boutique Hotel at Sutera AvenueMonocolo Boutique HotelDreamtel Kota KinabaluHoward Johnson by Wyndham Kota Kinabalu City CentreHomi Breeze at Sutera AvenueSky HotelThe Klagan Regency 1BorneoJesselton Quay by Pinstay

Hotels near Top Attractions

Hotels near Karambunai beach view, Sabah.Hotels near Manukan IslandHotels near Centre Point SabahHotels near JESSELTON QUAYHotels near Tunku Abdul Rahman Marine ParkHotels near Pearl TowerHotels near Chapel St Mary Magdelena Kayu Madang TelipokHotels near Mountain TorqHotels near Kingfisher ParkHotels near Kinabalu International SchoolHotels near (JKNS) Tanjung Aru Railway Station

More Accommodation Types

Bungalows in Kota KinabaluCondos in Kota KinabaluResorts in Kota KinabaluBeach resorts in Kota KinabaluNew Hotels in Kota KinabaluCheap Hotels in Kota KinabaluScenic Hotels in Kota KinabaluHotels with Kitchens in Kota KinabaluHotels with Private Pools in Kota KinabaluHotels with Infinity Pools in Kota KinabaluHotels with Rooftop Pools in Kota Kinabalu

Popular Hotels

Best hotels in ShanghaiBest hotels in Hong KongBest hotels in Las VegasBest hotels in BangkokBest hotels in BeijingBest hotels in GuangzhouBest hotels in NYCBest hotels in SingaporeBest hotels in Kuala LumpurBest hotels in DubaiBest hotels in ChicagoBest hotels in San DiegoBest hotels in MiamiBest hotels in New OrleansBest hotels in NashvilleBest hotels in BostonBest hotels in OrlandoBest hotels in SavannahBest hotels in CharlestonBest hotels in Los AngelesBest hotels in Da Nang