Hotels near Krakow Holidays in Krakow

After changing accommodations to this BW premier hotel from the BW Hotel Galacya we were assigned a decent room staying for 3 nights but sadly things went afoul with numerous issues. Unfortunately an upgrade was not possible and we understood the reason why as it was quite heavily booked. AC was not functioning, no fans available, no luggage rack for our suitcases, tap leaking along with a few other minor things. No other rooms were available we were told. Breakfast was good but we were rudely warned on day one by one of the hostesses that food was not to leave the restaurant given the fact that we grabbed one bun too many and did not want to throw it out or put it back into the basket for hygienic reasons. You should have seen the fruit and sandwiches taken by a few large groups....we seemed to have been singled out as we were not part of any group. On our third night, just our luck there was a wedding at the hotel and our room was directly above the outside smoking patio which was the gathering point for very happy but loud wedding patrons. Requested room change knowing that the party would go on into the morning hours and were bumped around to 2 other rooms before one was finally acceptable. By 10:30pm we finally settled into our changed room after unpacking and repacking numerous times. ( the party went until 5:00 am so e were told). Evening staff were understanding but it did affect our rating. Discussed issues with Management via email The next day and they gave us a bit of a discount with 15% off one night and free parking. Certainly a Premier hotel but as Diamond Select members we did not feel as if it was one, even though we use BW globally. Signed...a seasoned traveller.

Hotel lovely and clean, the rooms are basic but cleaned well every day, coffee and tea and bottled water in your room every day, our children stay in the room next door, i paid for a 3 bedroom but it only had a sofa bed in that was a bit small. Breakfast was lovely, lots to choose from. bar staff friendly and help full reception very helpful the hotel is about 3 miles from the main town and we got a taxi that was about £4.00 each way but more in busier times!

Choosed the hotel based on price and location. Modern rooms, clean, fantastic breakfast, professional staff. Not used to have constant humming from heating/ventilation system. Not enough parking space on the public parking place, however Hotel has own small parking. I will definitetly consider staying there during next trip.

The hotel is located near the airport, close to public transport stops, which can quickly get to the center. The rooms are large and clean, the cleaning service is top notch. Very nice staff at the reception and delicious breakfasts.

Near the Krakow train station and bus station (that one can catch the buses to Auschwitz Concentration Camp) which can be accessed through the tunnel near the hotel. There are 2 Ibis brands side by side which you can go thru the door of one to get to the other hotel ( instead of going round the building).

The Art & Garden Residence is a beautifully restored hotel using a combination of eclectic art pieces and cleverly upcycled IKEA style furniture creating a truly unique boutique hotel. The garden at the rear of the property is well kept and a peaceful place to enjoy a morning coffee or breakfast if the internal restaurant space is full. Unfortunately, it closes to residents at 3pm. Just a 10-minute walk from the most northerly point of the old town we found this a great location away from the business of the main tourist area. We booked a double room with air conditioning via British Airways Executive Club utilising Avios points we’d collected during our recent travels and the room information was reflected on our booking voucher. Unfortunately, we discovered there is a disparity between the hotels third party booking site amenities description and what is actually provided by the hotel. We arrived early afternoon, dumped our bags in the room and left for the evening, retuning after 11pm to discover our ‘double bed’ was actually two single beds of different heights and two single duvets that had been pushed together, there was also no air conditioning unit in the room, just a ceiling height air vent in the wall with no controls As it was late, we decided to leave it until the morning to speak with reception. Before leaving for a tour of Auschwitz early the following morning, I asked the girl on reception if all their double beds were constructed of two singles pushed together, she advised they weren’t, so I explained our experience and asked if we could be moved into a room with double bed at which point the male night porter rudely sighed heavily in an inconvenienced manner and said ‘you’ve got a double bed, what’s the problem?’ Truly taken aback by his unprofessional response, I explained that we didn’t have a double bed we had two uncomfortable singles which considering we hadn’t booked a twin room we’d appreciate being moved into a double for the remaining two nights of our stay. The night porter rudely continued with his huffing and puffing until I advised him that we would be leaving for a tour and will return early afternoon and would hope to return to a resolution as well as a fan, as despite having the windows open all night the room was a sweat box. We returned later to an apology from the young female receptionist and the key to a new room with a double bed and a portable fan. Breakfast is excellent, well presented, with good quality food and a great selection, my only negative would be the lack of coffee choice with only pre-made filter coffee from a large canteen style urn. The rooms are well presented, the bathrooms are immaculately clean, the shower hot and powerful and the toiletries sufficient. The downside is the walls of the rooms are very thin, and you can hear everything coming from your neighbours. There was no refresh of the bedroom services (tea/coffee sachets etc) apparently this is only available on request due

It was our first time in Krakow and we stayed here for 3 nights. The hostel was clean and located in a very good location. It is very near to all the historic places of the city. The staff were very friendly. The only thing I don't like about this hostel was the breakfast, too expensive for low-quality ham, (boiled) eggs, toasted bread. I would advise ppl to just find and eat at some breakfast place (there is a lot!) nearby where you would pay the same amount but get a way better food. Oh and I hope too that the hostel organize activities for solo travelers, that would be awesome if guests has a chance to socialize to each other.

I arrived at the hotel around 10:00 pm after a long journey - I was greeted with information that the system was down and it was not possible to check me into the room I booked and that I had to wait in the bar area. Fortunately, the complications did not last long, otherwise it would be reasonable to offer at least a glass of water while waiting for the problem to be solved. However, this is a detail compared to the point: in the room I had no way to turn off the fan, which was so loud that I couldn't sleep. I reported the problem at the reception the next day and asked to turn off the fan - I received information that at the moment there is no such possibility, because the person responsible and able to do it is currently not at work. As a solution, I was offered earplugs, which are very uncomfortable for me to sleep in, but as they say ”better than nothing”. I was hoping for a shade of relaxation during my two-day stay, and as a result I left the hotel with a headache. Two nights of sleep deprivation, annoying ”humming” of the fan in the room and the inability to open the window = drama.

Very nice very clean very comfy hotel The price was very good, room maintained everyday fresh sheets fresh towels Very big rooms very happy with my stay here Only thing I would suggest is asking for a room which doesn’t face the road side, there’s a crossing with a little ticking noise that you can hear from very early morning

The hotel is just behind the station, but the windows are soundproof and not noisy. The traffic is extremely convenient, and there is a large supermarket in the station, the shopping mall is convenient, because the city is small, it is only 10 minutes to walk to the old city. Going at the end of July, there is no air conditioning, no air conditioning is needed at night, and there are no mosquitoes in the window. There is an electric kettle, and it would be better if you had a small refrigerator to store food and drink cold drinks.