Worst hotel stay ever! I originally had high hopes for a large-scale health resort hotel, and mainly wanted to experience an RV hotel. Unexpectedly, I couldn't check in at the hotel I reserved after 6 o'clock in the evening. It was said that it was not cleaned and I had to wait for more than an hour. The receptionist was cold-faced throughout the whole process. After negotiation, he said that there were no other RV rooms that could be replaced. Either he had to wait more than an hour for the cleaning to be completed or he had to change to a hotel standard room (not an RV). How could there be a hotel where he couldn't check in at nearly 7 o'clock in the evening? ? Where can I not stay in a standard room? Not even a sincere apology for a situation like this? I asked the leader to come out to communicate, and at first it was said that the leader was off work. After repeated requests, a leader was finally invited, and after asking for a long time, he still came up with these two options. In anger, I complained to Ctrip. Ctrip had a very good attitude, gave a sincere apology and promised to provide a solution. After spending more than half an hour, I was tired and hungry and had no choice but to check into a standard room. Although the hotel later apologized and sent fruit, the experience was terrible! I walked around the hotel the next morning and found that although there were a lot of RVs, they didn't look like they could be accommodated. The items on the bedside tables in the standard rooms made me wonder what kind of business this hotel was doing.
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