Fairfield by Marriott Kunshan

Fairfield by Marriott Kunshan Reviews

Fairfield by Marriott Kunshan

Kunshan, ChinaView Hotel Details
Fairfield by Marriott Kunshan
Fairfield by Marriott KunshanFairfield by Marriott KunshanFairfield by Marriott Kunshan
Check available rooms for your travel dates
编组 10
We Price Match
1 night

Fairfield by Marriott Kunshan Guest Reviews

4.7/5
Amazing
132 review
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
Filter by:
Sort by:
All Reviews(132)
Positive reviews(128)
Reviews with photos/video(32)
Awesome rooms(28)
Classy environment(15)
Delicious breakfast(13)
Friendly front desk staff(13)
Convenient location(9)
Easy to get around(7)
Perfect for business trips(6)
Great value for money(6)
Negative reviews(4)
Ian Joseph
Standard Room with King Bed
Stayed in Feb 2024
Business travelers
22 review
2.5/5
Posted on Feb 26, 2024
I found this hotel uninspiring and a disappointment for such a well known chain. There was nothing outstanding, remarkable or noteworthy about the establishment, the whole experience was anodine and insipid. While there can be no faulting the service - check in was smooth and rapid, the level of cleanliness was acceptable - I encountered absolutely no attempt to strive for excellence or make the guests' stay memorable. For the price I would expect much more and consequently I would not recommend this hotel.
Response from Property: Thank you very much for your feedback and we are deeply sorry to hear your comments about our hotel. As a Marriott Business Collection hotel, we are committed to providing intimate service and a unique experience that leaves a lasting impression on every guest. However, we are aware that we are lacking in this area to make you feel that we are unique.With regard to the service you mentioned, I am glad to hear that you found our check-in to be quick and smooth, and the cleanliness to be acceptable. However, we also recognize that we still need to do more in our pursuit of excellence and creating memorable experiences.In response to your feedback, we will carefully reflect and take steps to improve. We will enhance the innovation and character of the hotel to provide more unique and memorable services and facilities to meet guests' expectations. At the same time, we will continue to improve the service awareness and skills of our staff to ensure that we provide better service to our guests.Thanks again for your feedback and suggestions. We sincerely hope to have the opportunity to regain your trust and satisfaction. If you have any other suggestions or comments, please feel free to contact us and we will be happy to serve you.
G-Y-Q
Standard Room with King Bed
Stayed in May 2024
Business travelers
8 review
5.0/5
Outstanding
Posted on May 14, 2024
The new hotel is perfect, the room size is suitable, the facilities are good. There is also a self-service washing machine. The breakfast is also very good. I will stay at the Fairfield by Marriott Yangcheng Lake next time I go on a business trip...
Original TextTranslated by Google
Response from Property: Thank you for choosing to stay at Fairfield by Marriott Kunshan, and thank you for your praise and praise for our hotel. We will continue to surpass ourselves, continue to invest greater enthusiasm and passion, and provide every guest with an unforgettable stay experience. Our hotel has always been committed to providing professional and high-quality services, providing every guest with the best stay experience, and we look forward to your visit again.
Fengfuqiangwei
Standard Room With Double Bed
Stayed in Apr 2024
Family
2 review
4.7/5
Amazing
Posted on Apr 26, 2024
I took my child to take an exam. The stay was good. The room was average. Service: Good. My requirements were basically met. I hope to come again next time.
Original TextTranslated by Google
Response from Property: Thank you for choosing Fairfield Inn Kunshan. We are glad that you had a pleasant stay in the hotel. Thank you for your support and trust in the hotel. We also thank you for your valuable suggestions. We will continue to work hard to provide you with a more comfortable and warm stay experience. We look forward to seeing you again!
Xinzhongyiduoyun
Standard Room with King Bed
Stayed in Feb 2024
Couples
8 review
5.0/5
Outstanding
Posted on Feb 20, 2024
Facilities: Small and simple, everything you need Hygiene: Very clean Environment: Marriott style Service: Staff service is also very good This is to go to Yangcheng Lake to enjoy the maple, parking is convenient, breakfast in the morning is also perfect, clean and hygienic, with a lot of variety.
Original TextTranslated by Google
Response from Property: Thank you very much for your high evaluation of our hotel! Our staff always creates a home-like feeling for guests with warm and thoughtful service and friendly and polite attitude. In terms of room facilities, we pay attention to details to ensure that each room is clean and tidy, and the bed is comfortable, providing guests with the best accommodation experience. In addition, our breakfast is also highly praised. The rich and diverse dishes and delicious taste allow guests to enjoy a wonderful breakfast time every day. Thank you again for your recognition and support. We will continue to work hard to provide every guest with high-quality service and comfortable accommodation environment. Looking forward to your visit again!
良心建議
Standard Room with King Bed
Stayed in Jan 2024
Business travelers
10 review
5.0/5
Outstanding
Posted on Jan 25, 2024
I came to this Fairfield Hotel again. I had a great stay last month. Of course I chose Fairfield this time. It is extremely elegant, quiet and comfortable. The bed is just comfortable. It’s too late after a tiring day. It’s time for a good rest. Let’s take a rest. The breakfast is simple and good. It smells like milk, rice, vegetables, and fruits. Everything is delicious. After breakfast, it’s time to go on a mission.
Original TextTranslated by Google
Response from Property: Sometimes happiness is just a feeling. As long as you feel it with your heart, it will always be around us. Many things in our memories are because of the feeling of happiness. No matter how long it takes, our mood will remain unchanged. Enjoy life and share joy. Thank you for your love for us. We are happy because of you! Thank you for your support and care for us!
Guest User
Standard Room with King Bed
Stayed in Jan 2024
Friends
1 review
5.0/5
Outstanding
Posted on Jan 11, 2024
The hotel rooms are clean and warm, the service is attentive and warm, the environment is comfortable, the facilities are complete, and the service is attentive! There are many varieties of breakfast, the service is warm, and the breakfast tastes very authentic.
Original TextTranslated by Google
Response from Property: Thank you for choosing to stay at Fairfield Inn Kunshan. One flower blooming alone is not spring, but a hundred flowers blooming and spring fills the garden. Your satisfaction is our starting point, and letting a hundred flowers bloom is our goal. We hope that every guest staying at Kunshan Wanfeng can feel the warmth of home at Kunshan Wanfeng, and we look forward to your next visit.
Yanyurenpingsheng123
Standard Room with King Bed
Stayed in Jan 2024
Business travelers
14 review
5.0/5
Outstanding
Posted on Jan 10, 2024
Facilities: complete, hair dryer and air conditioner are newer Environment: Clean and suitable for a morning business trip Service: Breakfast is average, but still filling Hygiene: It is hygienic and clean. The overall rating is very good and it is worth staying here next time.
Original TextTranslated by Google
Response from Property: My hotel friends are very happy to see your review. We are honored to receive your review. We always serve our guests with enthusiasm and sincerity. A clean, comfortable and warm accommodation space is the lifestyle we are committed to creating for you. We look forward to having you come home often and are waiting for you to come home!
Guest User
Standard Room with King Bed
Stayed in Jan 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Jan 9, 2024
The hotel is very cost-effective and the service is warm and professional. The bedding is very comfortable. I will come again next time. Highly recommended.
Original TextTranslated by Google
Response from Property: Thank you for falling in love with Kunshan Wanfeng at first sight! Beautiful time, you will meet someone's eyes inadvertently, and you will be sailing in the words. I met you unexpectedly this time. Thank you for this fate. We will cherish it even more and look forward to seeing you next time! Wish you: be well!
Niki-yunyouji
Standard Room With Double Bed
Stayed in Jan 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Jan 9, 2024
The environment is good. The windows in this room are a bit small. You can try another room type next time. It's clean, feels very comfortable, and the waiters are friendly and enthusiastic. Coming here for a business trip, the surrounding transportation is also convenient.
Original TextTranslated by Google
Response from Property: Thank you for your 5-point review. Every city always has a reason for people to miss it. Every season has a scene that makes us reluctant to leave. Every hotel has its sweet and warm memories. I hope Kunshan Wanfeng will be your friend. The warmest and most unique one in my memories! Come back often and wish me well!
Haitaimei
Standard Room with King Bed
Stayed in Jan 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jan 8, 2024
It's great, the service is great, the breakfast is great, and the bed is very comfortable. It's my first time staying at Wanfeng. I have a great experience. The service was polite throughout the process. Overall, I'm very satisfied.
Original TextTranslated by Google
Response from Property: My hotel friends are very happy to see your review. We are honored to receive your praise. We always serve our guests with enthusiasm and sincerity. A clean, comfortable and warm accommodation space is the lifestyle we are committed to creating for you. We look forward to having you come home often and are waiting for you to come home!
Zhiaishipipidaxian
Standard Room with King Bed
Stayed in Dec 2023
Couples
77 review
5.0/5
Outstanding
Posted on Jan 23, 2024
I was only staying for one day and planned to change hotels the next day. It turned out to be a good stay, so my girlfriend thought she could continue. Then it happened to be New Year’s Eve and I was meeting friends in Kunshan. The details and services of the hotel are very good. The location is also OK. Like 👍
Original TextTranslated by Google
Response from Property: Thank you for your 5-point review. Every city always has a reason for people to miss it. Every season has a scene that makes us reluctant to leave. Every hotel has its sweet and warm memories. I hope Kunshan Wanfeng will be your friend. The warmest and most unique one in my memories! Come back often and wish me well!
Guest User
Standard Room With Double Bed
Stayed in Dec 2023
Solo travelers
2 review
5.0/5
Outstanding
Posted on Jan 1, 2024
The hotel is brand new, in every aspect. The front desk staff was very nice. When I checked in for the first time, they upgraded the room and gave me free breakfast, which was quite unexpected. The breakfast is rich in variety, the service is warm, and the environment is good. The hotel is about a 10-minute walk from the subway and I experienced the Kunshan subway. Parking in the underground garage is convenient. Although the hotel is in a remote location, it is easy to access and feels good.
Original TextTranslated by Google
Response from Property: The stream flows slowly and the time is soft. Thank you for your support. We will continue the good quality and more perfect services as always. Thank you for your support and love. We look forward to your visit again. I wish you a happy life every day!
Guest User
Standard Room with King Bed
Stayed in Dec 2023
Family
2 review
4.2/5
Very Good
Posted on Dec 2, 2023
The layout is reasonable. The mattress is very thick and comfortable. The air conditioner outlet is loud and affects your sleep. The service is very good. The breakfast is good.
Original TextTranslated by Google
Response from Property: Thank you for staying at Fairfield Inn Kunshan and for your affirmation of our service. We are well aware that your affirmation contains some dissatisfaction. We are very sorry that the noise of the air conditioner affects your rest. We have prepared earplugs for guests who are sensitive to sound, and we will actively provide them to you next time you stay. We will take one step at a time and do a good job in service, not indulge in fantasies or empty reputations. We hope that every guest who stays here can get a comfortable and relaxed stay experience, and look forward to your visit again.
Guest User
Standard Room with King Bed
Stayed in May 2024
Family
5 review
4.7/5
Amazing
Posted on May 6, 2024
The newly opened hotel has very comfortable facilities. However, the bed is obviously higher and softer than the foreign standard. In terms of service, most of them are friendly, but the guy at the front desk who checked in had a stern face and spoke in a harsh tone.
Original TextTranslated by Google
Response from Property: Thank you for staying at Kunshan Fairfield Inn and your affirmation of our service. We are well aware that your affirmation contains some dissatisfaction. Please believe that this is not our usual service level. We will definitely strengthen the training of our employees and hope you can witness it. We will take one step at a time and do a good job in service, not indulge in fantasies or empty reputations. We hope that every guest who stays here can get a comfortable and relaxed stay experience, and look forward to your visit again.
Guest User
Standard Room with King Bed
Stayed in Oct 2023
Business travelers
2 review
5.0/5
Outstanding
Posted on Oct 23, 2023
The bedding is comfortable, the transportation is convenient, and the breakfast is very fresh. It is very convenient to go to Yangcheng Lake to eat crabs this season. For a Marriott brand hotel, the service quality is still guaranteed. Highly recommended [strong]
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Sometimes happiness is just a feeling. As long as you feel it with your heart, it will always be around us. Many things in our memories are because of the feeling of happiness. No matter how long it takes, our mood will remain unchanged. Enjoy life and share joy. Thank you for your love for us. We are happy because of you! Thank you for your support and care for us!