Anonymous User
August 7, 2023
I was very angry. I tried to lock the windows before going to bed, but found that the locks were all broken. I contacted the front desk. The air quality was very bad in front of the room. At my insistence, the front desk called an engineer. The engineer said that the locks had been broken for a long time. They were all broken. Look, it's so high outside, how could there be anyone (there are residents outside, very close to each other). I said that I pay more attention to safety. If something happens, will you be responsible? Later, the engineer found someone to block the window for me. Later, I contacted Ctrip officials. The front desk said to change my room. I was moved to a room where the window could not be opened. When I lay under the bed, I found that there was a lot of dust and black dust on the sheets, and there were mosquitoes (the electric mosquito coils provided were useless). I didn't contact the front desk and planned to sleep with the quilt on and not touch their sheets. At about three in the morning, I was woken up by the itchiness! I had large red bumps all over my back, neck, waist, and even the follicles of my scalp. It was the first time I had such a severe allergy. I immediately took a taxi to the hospital for emergency trea**ent. The blood test result showed allergies. I was given three bottles of water. It was already 7 or 8 o'clock when I finished. I didn't sleep all night. I also complained to Ctrip officials. They were very responsible and contacted the hotel. The hotel refused to admit it. Later, Ctrip officials said that it was indeed serious and compensated me for half of the difference in room rate. Staying in a hotel can't even guarantee the most basic safety, not to mention hygiene.
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