Hotels near Legacies Upscale Resale, Cincinnati

I am writing this review from the hotel lobby at 12:11am. I dropped my bags off at 2pm and was given a luggage tag and told my room would be ready shortly. I was told I would be called when my room was ready. It was confirmed and there was no question that I was here and ready to check in. I went on with my planned activities including my dinner plans and now coming back to the hotel have been told they have no room for me. I have never ever had such an experience. They have offered to relocate me to a hotel outside If Cincinnati. This was a quick vacation trip totally ruined by this hotel experience. Under no circumstances will I ever book this hotel chain again. They massively overbooked and have relocated many guests. I have been told on the side by a sympathetic employee that this is standard procedure. NEVER BOOK 21C!!!

My husband and I stayed at the Fairfield on our way home from Florida. The hotel is being renovated now. The lobby and room that's used for the complementary breakfast are very nice and modern. The breakfast itself was very good - lots of choices and everything was fresh. The room we had was small but very comfortable. The bathroom seems to have been recently renovated and was very nice. The furniture in the room was comfortable and thoughtfully designed. The bed was VERY comfortable. We would definitely come back to this hotel in the future.

A new hotel with modern design, a pleasant surprise. The rooms are large and the facilities are beautiful and reasonable. The restaurant is also very beautiful and the food is delicious 😋 An unforgettable and comfortable experience! highly recommended!

Everything was good

In the city centre, parking is charged. It can be seen that the hotel has been positioned high-end in the past, but as time goes by, the facilities are old and no longer the style of the year. The service is OK, there are a lot of people downstairs.

First of all, I wasn't even going to write this review. BUT... I got the email from Comfort Suites/Choice Hotels asking for feedback.... and when I kept trying to leave this review, it would not let me! Maybe an algroithm prevents me from leaving the bad review. So... here is what I tried to leave as my review on their feedback form: ***We have stayed in several hotel this summer across the Midwest and mid Atlantic states. And... this one was the worst. But this was the location we needed. The good: Coffee! 1. Very good coffee available 24 hours in the lobby. 2. The mattress was comfortable. The Bad: Everything Else. :-( A. Workers moving a safe using a luggage cart when we arrived. (I don’t know if we used the same luggage cart, but the cart we used had a flat tire and did not roll. B. Had to sign up for a 40 minute time slot to swim, (covid) but when we arrived, they were only two people there... and the door knob to the pool area is broken and when we left the pool area we saw people from the neighborhood going in the back door to the pool area I guess to swim?? They had suits on and towels. Also, jacuzzi (hot tub) was closed? Holiday Inn Express in Ironton hot tub was open in July.) C. Very dirty room. I bumped the plastic cover on the air-conditioning and it fell right off and the inside was caked with mold. Gross! Dirt/dust on floor. D. The air-conditioning unit fan kept shutting off. We like constant fan noise all night for background white noise. E. No fruit at breakfast. Could have had cereal and fruit and milk. But the only thing was muffins. (Muffins are a fancy word for cake.) Our family got three muffins and went back to get another one and a huge group of kids came to the lobby and took all of the muffins. They were loud kids and sort of rude. other hotels we have been to the Summer had served grab bags of meals to go, or cereal and fruit, and a Holiday Inn express we stayed at even had a hot breakfast made to order from the lady working. So..... Mostly, this place needs Deep cleaned. If we have to go back for business, I’m going to try the Hampton Inn across the street. This was not an acceptable stay. Sorry

We stayed here three nights in October. Extremely clean, well-managed facility, recent complete upgrade of all interior spaces. Staff -- from front desk, to bartender, to housekeeping -- are extremely customer-focused, professional, and friendly. Accommodations are quite comfortable -- on par with Marriott's Courtyard brand. An extremely good value. Very surprised it wasn't more crowded.

I used to study at UC, and now I go back to school and feel that the change is still quite big. This hotel is newly built, the facilities are relatively new and very close to the school.

I just got back from a week stay. Overall it was a nice hotel and I would reccomend to anyone staying in the area. It was a short drive to King's Island, Cincinnati Zoo, Newport Aquarium, and other attractions. The hotel was very clean. The kids loved the pool. There was a cart with clean towels to use in the pool area, so no need to bring a towel. There is a washer and dryer across their hall from the pool. It was only $1.50 each. Breakfast was very good and had several hot and cold options. If anything ran low the employee quickly filled it back up. The one employee,I think her name was Cathy, was very friendly and my family looked forward to talking to her in the mornings. The downfalls to the hotel were that the walls are thin and we could hear the guests in the hallways and the people in the rooms beside us. Thankfully we had respectful guests beside us and they were quiet during the night. However if you need to sleep during the day I suggest bringing earplugs. At check in we were told they would clean our room on the 5th day. I understand because of Covid there isn't daily housekeeping. However, I think every five days is too long. We didn't have anyone clean our room during our stay. We were there from Sunday to Sunday. We had to stick our garbage and dirty towels in the hallway. Two different times during our stay we had to go to the front desk for toilet paper and clean towels. We also ran out of shampoo. Thankfully it was on the day we were leaving. Even though our stay wasn't perfect we would defiently stay again because of the employees and cleanliness of the hotel.

Cute decor. Prime location but basically no amenities. The gym and laundry are like micro rooms and it feels like people live there. The hotel has a strange aroma and smells like a nursing home. Also they don’t have room service, water bottles inside the room, and no vending machines for snacks or beverages. So if you’re hungry or thirsty in the middle of the night you’re on your own.