First night, at check in: We were given the key to an occupied room. Walked right in on some guy sleeping before realizing what was going on. They gave us new keys and room number. Their 'system was down', but said that should be the end of our trouble... Second night (after day surgery): we walked in to find all our stuff was gone, room cleaned. Did we walk into the wrong room again? No: The front desk said they had moved us out accidentally, but not to worry: all our dirty clothes and toiletries had been dumped into our suitcase, and they would drop back by our room in a bit. The desk guy asked if there was anything he could do? Yeah: Don't enter my room again until after I check out. I would have asked for a refund but was too afraid of how they'd screw that up also. In years of traveling, never experienced anything like it. Unrelated note: there's a huge vagrant camp across the street (at least they know who's tent is who's).
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