Nalan Hotel (Lanzhou New District Zhongchuan Airport Branch)

I left an insulin syringe in the hotel, and it was delayed for nine days. I abandoned the insulin and sent it to SF Express on the 16th. It cost 30 yuan collect. Does the hotel get commission rebates from SF Express? My box is not worth 30 yuan either! The room card was sent back, and the 30 yuan deposit was not refunded. How can I earn interest on this? I can't do anything to you, just leave a bad review...

Advantages: It is very convenient to provide pick-up and drop-off service. When picking up the airport, call the front desk. The drop-off basically departs two hours in advance of the flight time. The front desk books a car. The room is relatively clean, and the breakfast is relatively simple and full. Disadvantages: The luggage is placed in the aisle when picking up and dropping off the airport, which is particularly unsafe. Even if the luggage is not full, it will be placed in the aisle. I hope it will attract attention. Also, it was scheduled to depart at 8:30 when we dropped off the airport. The front desk told us to sit on the sofa and call us when the time came. As a result, there was no movement at 8:30. After asking, we called the driver to start the car. The car was dispatched at 8:32. After driving for two minutes, the front desk called the driver to pick up a late guest. It wasted the time of the whole car and went back to the hotel to pick up the guest without asking for everyone’s opinions. This operation is also incomprehensible. What about time cost? If the hotel wants to do a good job of service, it should count the number of people registered before departure, and call to inform those who didn’t show up.

A very cost-effective stay. I wanted to save money and stay in Lanzhou for one night. I didn't expect it to be so good. The room is big, the bedding is clean and comfortable, the room is full of green radishes, and there is plenty of rainwater. The breakfast is rich. I also thoughtfully prepared a takeaway lunch box for the passengers on the early flight.

Lanzhou Nalan Hotel has good facilities, environment and service, cheap price, and airport pick-up and drop-off service, especially the hotel restaurant, which is cheap and high-quality, with large portions and delicious taste. The chef and waiters are very enthusiastic. It suits the tastes of tourists from all over the country. It is worth recommending to friends. If you go to Lanzhou, you must visit again.

第一酒店服務態度非常非常好，下機聯繫前台，馬上安排專車去接，8分鐘左右就到酒店，前台會很快辦理入住，態度也是非常好 第二環境衞生非常好乾凈，床上用品更不用説整體很温馨，有個大窗户我特喜歡，值得推薦 第三有地下停車場免費停車，非常方便

這個酒店負責接送機服務非常貼心，前台小姐姐服務非常貼心親切，房間大而整潔，特別是地板特別亮，一塵不染，廁所乾濕分離，特別貼心的還有一次性馬桶墊，房價也不太高，簡直性價比太高了，大力推薦入住

房間很乾凈，設施齊全，抽紙，一次性馬桶墊，很貼心，窗户很大，讓人看着很是舒服，辦理入住也很快，前台服務很好，介紹了周邊吃飯和遊玩的地方，整體都很好，滿分滿分，沖沖沖真的超級好

房間乾淨整潔，服務態度可以，房間比較大，洗手間設施比較陳舊，免費停車，晚上睡覺比較安靜，我們定的特價房，對的起這個價格 ，早餐18元一個人，還可以，酒店周圍吃飯方便