Hotels near Willow Park, Lehi

My aunt booked 4 rooms for family visiting her from out of town. This hotel is beautiful! The staff are really helpful, kind and cheerful. The manager showed unwavering dedication. Only a couple huge bummers here. 1st, it’s impossible to sleep with the constant flashing light coming from “equipment” mounted on the wall. The 1st night it kept me up all night. It’s horrible! Like a camera flash. I asked the manager if they could turn it off. Come to find out they can’t and I’m in a hearing impaired room (good to know) My aunt and uncle are in 405 and also were kept up by the endless flashing. The highway is VERY loud. Most annoying? Finally falling asleep, waking up feeling bites and I’m itching like mad both nights. I turn on the light tonight and find a trail of bites up my arm. It’s currently 4:40am and I can’t wait for daybreak so I can get out of this place.

Good location and facilities. Rooms are spacious and clean. Breakfast is the highest level of several similar hotels. However, reservation management is not good. Check-in was delayed because the hotel could not find the reservation information. When I went to the assigned room, others were already sleeping, and I couldn't get a new room immediately. The staff apologized for this and tried to solve the problem kindly, but the reservation management process needs to be improved

This time we all lived in a BW hotel chain. It feels very good. The bathroom and the washing place are separate. It is very convenient. I will continue to live in the United States.

Rooms, bathrooms, etc. Spacious and clean. The overall hotel feels neat as if it has been recently remodeled. Friendly staff. It is about 25 minutes away from Salt Lake City.

*We recently stayed here for 10 days. Once we checked in we waited nearly half an hour for a luggage cart. We were the only people in the lobby that entire time. I inquired with the manager, who was at the front desk, and she offered to bring in our luggage for us and stated that other guests were using the luggage carts. There was a cart in the hallway being used by a maintenance man and after a half hour I asked if we could use that one, since it had sat unattended during our entire wait. First red flag. *They charge $10 per day for parking. The parking fee was a surprise to us on check-in, as it wasn't clear when we booked online. The location is along a freeway, which we heard clearly 24/7 from our room overlooking the freeway. The hotel is located at the edge of new development, next to an undeveloped field and a huge apartment complex. The closest thing in walking distance is a Maverick service station about a mile away. This is the first ever suburban lodging in which we have stayed where they charged us for parking. Second red flag. And third and fourth. *The walls and carpet in the hallways have stains on them. The interior of the elevator was dirty, throughout our stay litter in the common areas was common. The workout room was relatively clean. The pool had litter around it every day we were there. *Our room also had stains on the walls and furniture. We debated about whether there had been a paintball fight in the room due to the neon green paint or a murder due to the dark smeared smudges high on the wall above the kitchen area. The carpet in our room was stained. *On one of the days of our 10 day stay we requested housekeeping, specifically asking for clean linens. Their policy clearly states that housekeeping is available upon request. When we returned in the evening the room was still dirty and they had made up the bed with the dirty sheets on it. A call to the front desk resulted in an offer to bring up clean sheets for us that I could put on the bed. Lame. I said I had hoped that the housekeepers would do that, which is why we had requested the service the day before. Honestly, for the amount of money we paid per night being told to change our own sheets was a bit much. Was told the manager of housekeeping would be up immediately and we should step out of the room for 20 minutes. Apparently ”immediately” means different things to different people. After waiting in the hall the housekeeping manager showed up, surly and unhappy. Unpleasant encounter. Housekeeping staff in generally seems to be short staffed and poorly trained. *Internet. Well, don't rely on having it. Both my partner and myself experienced technical difficulties every single time we tried to connect to the internet, On the occasions when we were successful, the internet was painfully slow. Our one attempt at a video call was cut off multiple times before we gave up. *Noisy. We were able to hear the kids running up and down the hallways both on our floor and the f

Pros: I have stayed at this hotel many times over the last few years.value is great Staff is very friendly and helpful, location is also great for shopping and has about everything you could need within a few miles. Onto the cons: Hot tub used to be 24 hours so I was disappointed when I went down and it was closed at 11pm. Room had an mild unpleasant odor upon arriving and took a little while to cool down. King suite I stayed in was clean but not as clean as it could be under and behind furniture. Also it didn’t have any silverware, plates, bowls just a few paper cups and napkins. Not recommended for extended stay atleast in accessible king suite.

天很熱，但是大廳有提供冰檸檬水的服務，很棒。

Chose Embassy Suites based on the positive reviews and our recent experience staying at several of the Hilton hotel brands. The Hilton App is very user friendly. It is great to be able to check in on the app, choose our room location, and have our phone become the digital room key. Breakfast at the Embassy Suite brand offers a cooked- to-order omelette station which is far superior to most of the typical hotel breakfasts. Cleanliness of the room is very reliable and having a mini fridge, microwave and sink is very convenient. The evening cocktail hour is a nice perk. We would have liked to take our drinks outdoors in a plastic cup but the hotel was very strict about consuming the alcohol in the designated room for the cocktail hour. Would choose this hotel again.