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54 Queen's Gate Hotel
4.3/5100 Reviews

54 Queen's Gate Hotel

Kensington London|0.4km from Holy Trinity Church
I travelled with my daughter to London all the way from New Zealand for a combined work and holiday trip. It was her first time in London, and I wanted this trip to be something she would remember. I spent a lot of time looking for a good hotel in Kensington and I picked 54 Queens Gate, due to its convenient location for my conference and the good reviews and high rating in Tripadvisor and Booking.com. On the positives, I will list the extremely good and convenient location, the tasteful décor in the lounge and rooms and some of the staff, being polite and helpful. Otherwise, our stay did not confirm the high ratings for this hotel, which create high expectations, unfortunately not met. I had booked a ”double deluxe” room, which came at a price higher than the standard. Initially, we were given a tiny room on one of the upper floors (Room 20) for which you had to go up two different lifts and a few stairs. The room was not what was shown in the photos as a double deluxe (although they tried to tell me that it was in this category). It was also very hot, and the air conditioning was not working properly and was too noisy. It was impossible to stay there for 6 nights, so we immediately said we were disappointed. Luckily, they had a bigger room available in the lower ground floor (basement?), Room 2, which we happily took. The room was relatively clean, but the floor was not, and I had to specifically ask them to vacuum the floor. Later we discovered that a terrible sewer smell was coming from the drains, and the ventilation in the bathroom was not enough to improve the situation, luckily there was a patio door we could open for airing the room. The toiletries offered, although good quality, they were in very limited quantity, hardly enough for one person. Some of the staff were stressed, unaccommodating and grumpy. Breakfast was basic. After the second day we decided to have breakfast in the room, and we were served by an annoyed lady who seemed to hate us for ordering in the room (although this is advertised in the services, also note they don’t serve cooked breakfast in the rooms). On the last night, I made the mistake to ask reception to book a taxi for me. They told me to book an uber, and when I said that I don’t have an uber account, the person at the reception said they would have to ask their manager in order to book a taxi for me. On our check out they asked us how our stay was. I gave them honest and direct feedback, on which the manager responded aggressively, trying to blame everything on us (e.g., for asking for a taxi). They said no one else had complained about the smell from the sewers before, while I read similar reports from other customers on Booking.com and tried to blame us, for not reporting it earlier, supposedly they would have fixed it. I expect that they will try to respond in a similar manner to my review. I advise the traveler to take my review seriously and either lower their expectations or make an alternative choice f

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Explore Guest Reviews of Hotels in London

Searching for hotels near Holy Trinity Church? Compare room rates and reviews to find your ideal stay.
The Gore London - Starhotels Collezione
4.1/5101 Reviews
Kensington
The Gore is fantastic. The rooms were spacious and quiet, with comfortable beds and great showers. The staff was helpful, the breakfasts were delicious, and the library is gorgeous. The location is great, too, with access to the Underground, Hyde Park, pretty residential streets, and some great restaurants on Gloucester Road (we liked Memories of India and Da Mario). I hope to stay there again soon!
Astor Hyde Park Hostel
4.3/568 Reviews
Kensington
The staff was very nice and the whole place was full of young people. It definitely is a youth hostel and the place isn’t as big as other ones so it’s not super loud. Although the stairs are a little loud so that might wake you up. We stayed in a private room with bunk beds and they gave you towels and the shower was pretty good. The room was small as to be expected but it definitely wasn’t worth $180 a night when you could just pay for a bigger hotel room. The location was nice right by Hyde park and some free museums.
Queensgate Court
4.2/510 Reviews
Kensington
Fantastic ground floor apartment 1A . Small kitchen and seating area , mezzanine floor with a large double bed , seperate bathroom and shower . Very clean , super friendly and helpful lady on reception . There is car parking on the main road for 4 hours , but if you go down Queensgate to Harrington road , and use Kensington parking centre we got 24 hours for £60 . Ideal for Albert Hall , Natural history and Hyde Park , would absolutely stay here again . Word of warning though if you are tall like me mind your head , the ceiling is very low on the Mezzanine! Dave and Lisa Mather
The Queen's Gate Hotel
4.5/5186 Reviews
Kensington
The cups hv stain, and all towels hv stain even the exchanged ones also got yellow stain. Service is great. They accommodate late check out for us. Location is great if u want closer to hype park. But not much food options around. The tube is a bit far by walking too but acceptable
Cheval Thorney Court at Hyde Park
4.8/558 Reviews
Kensington
First of all, this hotel occupies an excellent geographical location. Hyde Park is across the road and Kensington Palace is 500 meters away. Wrap yourself in a dressing gown and go downstairs to feed the pigeons and swans. Squirrels and seagulls are not afraid of people. The hotel's suites are Among a bunch of old shabby hotels in London, it stands out from the crowd and offers excellent value for money. The hotel is only a 5-minute walk from Kensington High Street. It is very convenient for eating, drinking, coffee and shopping. The most important thing is that the hotel is located in the area with the best security in London. You can also go out for a walk safely at night.
Citadines South Kensington London
4.5/5130 Reviews
Kensington
Excellent location between Kensington High Street and Knightsbridge, near Hyde Park. Early check-in an unexpected bonus. Very comfortable duplex apartment, well equipped. Front desk staff friendly, courteous and efficient. Highly recommend.

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If you stay at a hotel in downtown London, nearby attractions like Chinatown, Her Majesty's Theatre, Trafalgar Square can be your first stop. You can choose attractions in London that are perfect for a weekend getaway, such as Legoland, Wembley Stadium, ExceL London. You can also visit top-rated attractions like The British Museum, King's Cross Railway Station, Russell Square. With a developed commercial area, visitors can head to Regent Street, Bicester Village, Harrods for a great shopping experience.

Average Temperature

• January to March: 7.81°C during the day, 4.62°C at night

• April to June: 15.26°C during the day, 10.71°C at night

• July to September: 19.79°C during the day, 15.22°C at night

• October to December: 10.25°C during the day, 7.02°C at night

Average seasonal Rainfall

• Spring: 17.098425 cm

• Summer: 18.216536 cm

• Autumn: 18.779528 cm

• Winter: 23.594488 cm

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