Hotels near Louisville Zoo, Louisville

Residence Inn is the perfect clean place to stay for one day or long stay because you can cook in your room with a suite to entertain a guest, go swimming, exercise and enjoy the nearby restaurants, along with a wonderful continental breakfast with great customer service . The manager, Mark does an excellent job . I will stay there again and again when needed. Thank you staff for the smiles!

Close to the airport, convenient parking, simple breakfast, low requirements. However, there are many restaurants nearby, and you can walk on foot and find a Chinese restaurant. It’s quite appropriate to go to the show or transfer accommodation.

Very nice ”Boutique” style hotel in Nulu. Walking distance to many local restaurants and bars. Room decoration was excellent - nice and colorful. But found the room a bit dark in the evening. Upstairs 6th floor bar and lounge was excellent - server Lee was superb! And a hotel suited more for leisure and vacation travelers. Breakfast service does not start until 8:00 am, and was on the slow side. And no in-room coffee. So would highly recommend for a leisure stay in Louisville - would re-think for a business stay.

This was the second stay for my husband and I at the Cambria. Our first trip was in 2022 and we loved the hotel so much we booked it again for our 2023 trip. Check in/check out was extremely smooth. The staff was very friendly and accommodating. Our room was clean and had all the amenities. There is on site parking and an overflow lot across the street. The location is great, so many things to do and see within walking distance. And our favorite thing about this place, the on site bar :) When it get's later in the evening and you do not want to walk the city streets or places are closed at 6:00, you can come back to the hotel and continue to have a couple drinks!! I highly recommend this place to all of our family and friends. We will be back in 2024!

The rooms are large and well appointed. We loved walking to the playground, restaurants and walking bridge. The pool was clean and had a nice courtyard. The staff was stellar. Mia was friendly and helped with restaurant recommendations. The gentleman monitoring breakfast service was amazing… told us the history of the area and gave me pointers on how to make the best chocolate chip waffles. A few kinks… No one told us how to get in and out of the courtyard so we thought we were locked out of the hotel in our swimsuits… luckily we had brought our key and found the gate that led out of the courtyard into a different door. The other thing to know is that they claim to have a restaurant and bar but they don’t. We didn’t really care but if you are expecting it, that’s kind of a downer. The breakfast is basic but we are grab and go people so we were happy with yogurt and fruit. I’d definitely return.

We’ve stayed here for business twice and this is the second time. The rooms are clean and the staff are mostly friendly. Reason for the low rating is the walls are thin and can hear your neighbors very well. Also when we were here the first visit I mentioned to the staff about the washing machines in the guest laundry were covered with detergent and stunk they said they would clean them, this stay we had to use guest laundry and it hadn’t been touched. Mentioned it to front desk and said let me see if there is a laundromat close. I told him why would I want to do that when the hotel offered guest laundry. I ended up cleaning one of the washers out so we could use it. Will choose somewhere else to stay for the coming weeks because the thin walls and guest laundry issue.

I was traveling back from a work related conference in which I brought my wife and pet along. I knew the drive home from the conference was too long to make in a single day, so I decided to book a room partway home. I have been a HHonors Diamond member for more than 20 years, so I am very loyal to Hilton properties. The Hampton Inn New Albany Louisville West seemed like the right place to stop, but I could have choosen to stop a little earlier in my drive, or drive just a little further. But I choose this particular hotel because they listed having a $50 pet fee. Some Hilton properties charge a $50 pet fee while others charge $75, so I was careful to choose a property with a lower pet fee. I booked the room, noted online that I had a pet, and followed through with my stay. Because Hilton has a great iPhone app, I checked out using my phone, and later that day I was surprised to see on my emailed receipt I was charged a $75 pet fee. I’ve followed up three times with management to get a refund of $25, and I’m now being told regardless of what is listed on their website, the pet fee is $75. On my third call to dispute the charge the staff person had the nerve to say I should have called to verify the pet fee. This made me furious!! Frankly, I’m tired of being given the runaround. I finally called the main corporate number and filed a claim. While on the phone with corporate they verified their website STILL says their pet fee is $50. I don’t have any complaints at all with the room. It’s a nice property, consistent with other Hampton Inns. The staff was fine, the breakfast was actually a little better than most. But management at this property has the poor judgement to deny one of their most valued customers a refund of $25 they are obligated to pay. I shouldn’t have to make 4 calls to fix this. Making matters worse, almost a month later they still advertise a $50 pet fee!!! I’m headed back to Louisville in 2 weeks and will be staying overnight very near this hotel. Needless to say, I’ll make a point to never stay at this property again.

Karin at the front desk is amazing!! Loved her. The hotel was great, service top notch! The gentleman that was working the breakfast area with dark hair was friendly and personable. The gentleman making the drinks at happy hour makes fabulous drinks. I would highly recommend this hotel to anyone!

I travel as a teacher with students quite often. Selecting a hotel is one of the most difficult parts of planning travel. I was recommended to try the Aloft by Marriot in Louisville. This stay was awesome. We had to arrive late and our room keys and everything were prepared in advance which made checking in easy. Ryan at the front desk was very professional and a great guy. The rooms were spotless and some of my students commented that this was ”The nicest hotel we've ever stayed in.” I was impressed and I will definitely use this hotel again. I didn't get to try the pool but it is a great looking indoor pool.

The rooms are hit or miss. I stayed in one room that was perfect and another where several items in the room was damaged.