Mekong Charm Riverside

Felt like a decent value for the money. Room was clean and comfortable thw air con was cold enough and the hot water worked well. Nothing to complain about. The young man at the front desk was very nice and helpful with several different things. He probably saved us some serious headache by telling us not to park our rented motorbikes outside unattended over night. I guess theft is a big issue around town after dark so I really appreciate him warning us about this. He also arranged a taxi and laundry service for us at a good price the hotel should be very happy with this guy as their main public facing employee. He was very kind and always had a big smile on his face.

We stayed for five nights at Mekong Charm hotel. The location was wonderful, right across the street from the river view. We had a room with a balcony that was very nice. The balcony chairs are a bit uncomfortable and the table much to large, but it is still nice. The bed was comfortable and there was plenty of hot water and bottled water provided. The front desk manager was very kind and always willing to help. Why a 3 star revies and not 4? I struggled with this but we had a couple concerns. One was my shoes were missing the second morning from the area where they want you to leave them. After looking everywhere the desk mgr went and retrieved them from one of the workers. So, if she took my $40 sketcher sandals, could we trust her when cleaning our room? So, we said no housekeeping and we just switched out towels with the desk clerk. We also had our laundry done and it came back clean, but very wet. Not three items were dry. Thankfully we had a balcony and were able to get a clothesline and hang everything up to dry. Pillows are in need of replacement and a king bed needs more than 2 regular sized pillows. Plug-ins, Easter basket and hair dryer handles all need to be cleaned from time to time. For what we paid, we didn’t complain but I did voice my concern about my shoes being taken.

If you are looking for a hotel on the riverside and in a quiet part of town look no further than the Mekong Charm where there are three rooms in the front with balconies overlooking the Mekong and some larger rooms at the back. The rooms were quite basic but everything worked and coffee and tea were always available in the lobby area. The staff here are excellent - helpful and attentive and very good sources of information on what best to do in and around the city. There a lots of eating and drinking options nearby if it is a wet day and the Night Market is very walkable from here.

Very nice stay in Luang Prabang. Upgrade of the room for free, very spacious rooms. Always ready to help you. Special thanks to Kit, who was always giving us information and tips about Laos with lovely smile. Thank you Kit!!

We checked in ok but the first night we were there someone was out in the lobby yelling "hello?". There was NO STAFF in the hotel, which was wide open with their computer on . Anyone could have accessed our credit card numbers. Another couple the following evening were waiting for ages for staff. No one arrived, we went on the wide-open computer to try and help them find their room. Buddy shows up ten minutes later and tells them "they are at second hotel" and from there who knows. NOT RECOMMENDED. (I could go on but suffice it to say if you don't arrive in the day expect to wait.....

Overall this is a nice place to stay : the all wooden colonial style villa is beautiful and the place radiates a relaxing feeling .... I liked the room and the view : the room is 40sqm , and has an 18sqm terrace with view to the river... The room has a high ceiling which adds to the nice spacious feeling.... The bathroom is very basic and simple but it has a rainshower with enough pressure and good temperature. ( It was funny that the first day I had 3 towels, second day 2 towels, third day 1 towel and last day I had to ask for one.... ) Bed is good, pillows are perfect. The staff is friendly, motivated and helpful The big terrace of my room on the ground floor was nice but it is next to the entrance of the hotel .... which means your privacy on your terrace is zero. All people walking in and out the hotel look always onto your terrace .... Fortunately there is a little low gate which you can close, because if you don't , some guests just come sit at the table of your terrace.... Also the street is between your terrace and the river, so anyone who walks by always stares at your terrace... Breakfast was basic but ok. However they did not offer any bacon nor croissants (although mentioned on the fixed breakfast menu) , because "it had become too expensive".... The high ceiling in the room also has a disadvantage : it means that there are glass windows above the entrance door. As the room is on the front side of the hotel -which is lit with spots all night- it lights up your room all night long .... It is also a pity that there is no coffeemaker in the room , but this a minor detail (you can go get a coffee in the lobby)

Excellent guest house, lovely upstairs room good views, small verandah overlooking Mekong River. Tasty omelette/fruit for breakfast, Manager Houmpheng very helpful,good English /French , arranges tours,changes money, amiable. Highly recommended!!