Madrid Salamanca 5-star Hotels

The restaurant is very elegant, silver utensils, breakfast is rich in variety, we are travelling with parents, so the hotel gave us two rooms to the door, and there are doors outside the door to ensure privacy, near the hotel is the Lichi Park. There are subways in the surrounding area. This old hotel has no service and management. The room is quite big. The price is considered to be very high in the luxury hotel. The most satisfactory hotel in Spain is the Wellington Hotel.

Definitely a very good option to stay in Madrid, I’m staying here in December that I go back there. I really can recommend this place, the only downside is that if someone from your neighbors leave early the maid services can make so much noice and you end up waking up because of the noise they make.

The location is in the Salaman area, not in the tourist area, to the main attractions to take the subway or bus. In addition to the size of the hotel room, the hotel room is not a problem, and even surprised. In addition to the rooms and restaurants, the hotel does not have any other facilities, I am really sorry for the five-star brand at the door.

As a whole, this property is excellent. My family and I stayed here for one week in April 2022. We stayed in a two bedroom suite on the sixth floor, which was clean, comfortable, and had great views of the Plaza Colon. Amenities were stocked well and things were replenished well daily (expected, but often not delivered in hotels). We were also given access to a lounge on the seventh floor that served breakfast each day and snacks, which was a fun break from sightseeing. Elevators are very slow and small, but that is to be expected of a hotel this age. The location is decent, but not amazing. You are at least 0.7 kms from all the major sightseeing, so be prepared for 25 minute walks each way or use the metro. The reason why this hotel did not earn a 5/5 was because of what happened on the final day of our trip. When we returned, there was a leak in the ceiling dripping water into one of the rooms. It turned out that the water was coming from a terrace jacuzzi and that it was not fixable. We were moved to a lower quality room (same layout, but lower quality) on the first floor (note to hotels: never downgrade your guest). The staff also seemed unapologetic and did not offer any compensation for our trouble. This left us with a sour taste in our mouth and ruined what could have otherwise been an extremely enjoyable stay. Overall, I'd recommend this hotel, but there are definitely other solid options out there too.

Overall we stayed in 3 rooms - the first we rejected after one night because the shower was unacceptable with an awful smell of drains emanating from it and there was no bath as alternative. The second they moved us to was much better with bath in the room but it had a shower cubicle which again smelled of drains - we didn't use it. The 3 rd room was a luxury duplex suite after we'd left the city and returned for one more night - yet again the shower smelt awful and they had to send the housekeeper up to pour disinfectant down it. They blamed rain but it hadn't rained on all the days - I blame the construction of the showers - marble slabs with gaps in between where dirt and mould was visible - frankly quite awful. We found the hotel otherwise a bit strange in layout but comfortable, nice terrace bar/restaurant and a good buffet and cooked breakfast. Staff were helpful except for young lady who suggested I needed 40 minutes or more for taxi to train station - I got there in under 5 minutes !

With a stay at Hotel Único Madrid - Small Luxury Hotels, you'll be centrally located in Madrid, steps from Paseo de la Castellana and 13 minutes by foot from Calle de Alcalá. This luxury hotel is 0.7 mi (1.1 km) from Puerta de Alcalá and 1 mi (1.6 km) from WiZink Center.Pamper yourself with onsite massages or enjoy recreation amenities such as a health club. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests can catch a ride to nearby destinations on the area shuttle (surcharge).Satisfy your appetite for lunch or dinner at Ramon Freixa(2* Michelin), a restaurant which specializes in international cuisine, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily for a fee.Featured amenities include complimentary wired internet access, a business center, and limo/town car service. Planning an event in Madrid? This hotel has 506 square feet (47 square meters) of space consisting of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.Make yourself at home in one of the 44 guestrooms featuring minibars and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Bathrooms have designer toiletries and bidets. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.

Shopping is more convenient, the Chinese restaurant downstairs is awful, and the afternoon tea in the garden is OK. Said it is a suite, but it is not. Just a low screen separating the bed and the sofa to the suite? ! The room cleaning is done well. Breakfast is relatively monotonous

The two bedroom suite we stayed in was really spacious and nice. It wasn’t as clean as I expected. There was hair and dirt in the fridge and the toilets. They gave us an inventory of everything in the apartment. Quite a few things were missing, which we pointed out. I had purchased a nice bottle of Rioja and was looking forward to relaxing the night we arrived. But the listed corkscrew was missing! We notified the staff member and he said he’d bring one. Hours later I asked again. He said he’d bring it the next day. We never got a corkscrew and I wasn’t able to enjoy my rioja. We asked for more nespresso coffee pods for the room. The staff member told us to come downstairs and get it ourselves. The next day my husband went down to get some more coffee and another staff member told us we weren’t allowed to get our own coffee and was really rude about it. He said we had to call and ask for it. We also had been getting refills on the dishwasher detergent. We asked for more one day and we’re told we were responsible for buying our own. Overall, I was disappointed in the customer service at this hotel. The staff were rude and unhelpful. The room was spacious but not as clean as I was expecting. Disappointing.

Hotel location is very good, very close to Madrid's fashion shopping avenue serrano, service is OK, breakfast type is not much, if you want to try the Spanish breakfast can go out of the store, it is not recommended to book the hotel's breakfast. Overall, it seems to be very good. This time, the photo provided by Ctrip does not match the room. The hotel's room classification is very clear and can be seen on the hotel's own website, but Ctrip's technical department generally refers to the room type photos. The deluxe room is obviously irresponsible. In response to customer service, their reply was that the technical department did not make a mistake. Can only suggest that Ctrip can not visit the hotel in person before sending a room picture, please carefully browse the hotel's website, the picture of the room is carefully classified to be responsible for the performance of the consumer... I have lived this place before. The hotel, knowing the room type, made such a comment. I hope you can see this comment. The hotel is very good, but Ctrip's service is a bit disappointing...

The location is great. The breakfast is very complete. The only negative is that you can hear those staying in the rooms next door. I have been in three different rooms and in two of them the windows did not close properly and in one of the rooms the door was damaged. The hotel staff is very helpful.