Hotels near Countess Ablaze in Manchester

Despite an initial confusion about my booking , I added the breakfast and got an immediate upgrade to an executive double room, bed was comfy, shower was hot and consistent, the room did get a little hot during the night Breakfast was unlimited and fir the most part the cooked breakfast was well cooked, presented and plentiful. Would definitely stay again

They sold our room and tried to make us rebook and pay again!! We booked 2 x double rooms for 3 nights and paid in full when booked (12th - 15th April). I requested adjacent rooms. Our flight got cancelled so 2 of us were unable to stay the first night. Our daughter travelling from elsewhere and arrived at the hotel the first night, 12th April, checked into one room and told them the situation and confirmed that we would be arriving the next day, 13th April. We arrived, tried to check in and the lady on reception said that our booking was for 12th and this was 13th so we would have to make a new booking and pay again!! I said no, I booked and paid for 2 rooms for 3 nights. She said because we didn't arrive on 12th our booking was cancelled. I said no it was not as our daughter checked in and told them the day before. I insisted I would not be rebooking and asked to speak to a manager. She eventually checked with a manager and said we could have a room. This was 3 floors down from our daughter and not what I'd booked. They had basically resold my room. I was glad to get a room but not impressed with their service. It was atrocious that I had paid £500+ for the booking but due to circumstances outwith my control - the flight being cancelled - they did not keep our room for us. They were informed of the situation and my daughter was staying there as part of the booking. They are not to be trusted. I wouldn't stay there again.

I spent 21 days at this Hilton whilst awaiting my apartment to be ready. The incredibly hospitable staff made the stay a 4/5. Mo the general manager is a top class human as well as a collaborative, uplifting manager. The hotel ac was constantly disrupted, likely due to the unprecedented level of climate change weather, this year. The front desk staff were ready and willing to help with anything I needed. They are mostly 20 somethings that by nature enjoy genuinely helping people. Taren ”consummate professional”, Pier ” my fav Italian”, Igor ”the hustler”, Abbie ”comforting smile”, Demi ”sweetest person”, Winnie ”wish I could adopt her”, Faz ”the kindest human ever”, Lianna ”gets it done - even without a business center”, Serena ”kind and quick”, Jordan ”kind smile” and Patrick ”the mix master”, I would ike to publically thank each of these people for: providing fans in a pinch, providing business center services with0ut a business center, helping with a hot coffee (my fault) incident, suggestions for delicious BRITISH FOOD (?!@$!?), ideas on how to expedite my Manc assimilation. The maid staff were happy to provide extra towels and coffee creamers... they respected privacy and would leave supplies outside of our door unsolicited when we hung our do not disturb sign out... the list goes on and on. This is a wonderful Hampton that should be a model for all of the rest. I've been to a lot of them! I am forever grateful to the kind people here. They would have received 5 stars if the ac worked and the breakfast was changed up a bit. But @HiltonHotels needs to give everyone here a raise.

We stayed at the Holiday Inn for one night to go to a show at the nearby arena and couldn’t fault it for our needs. There is no parking on site but reasonably priced parking a 2 minute walk away, plus the hotel is less than a 10 minute walk to the arena and close to all the shops and bars of the northern quarter. All the staff we encountered were friendly and helpful, we arrived an hour before check in but were given our room straight away. I’d requested a high floor and we were given a room on the top floor, which was clean and a decent size with a huge shower! The room was also quiet and breakfast was decent, with vegetarian sausages provided on request. For a short stay we couldn’t fault it for the price.

Location and value for money are the reason we booked, plus that fact we spent most of the time out of the room. shower room is a good size, though the heat of the water does not need to exceed 40, for the sake of the environment. We had a basement room, bigger that other rooms apparently. yet gap between the end of the bed and the wall is tiny need to walk sideways to spend a penny at night. staff at reception knowledgeable of the surroundings.

Lovely hotel with an unbeatable location. The reception was amazingly helpful and considerate to let me check in early. The room was very clean and comfortable with super fast WiFi. Absolutely good value for money. Will definitely come back again on my next visit to Manchester.

The hotel/bar & restaurant (Ibis & Jamboree) are my weekly watering hole! Lovely staff, lovely drinks and a fantastic atmosphere! If you’re staying in Manchester, make sure you get yourself here and ask for Preston, he’ll sort you out!

Anyway, the location is good. Not to mention the surrounding luxury residential areas, convenient supermarkets, fashionable restaurants, I am very satisfied. In the room, the laundry with integrated washing and drying is wonderful, and it will be difficult to find a better hotel.

My husband and I came to the hotel on Friday 7/10/2022 room 1216 I honestly couldn't say anything negative about this hotel . The moment we walked in Georgia and neelam on reception greeted us warmly and explained everything. Once we settled in we came back to the bar to enjoy the amazing range of cocktails made by Gabriel :) the bar staff were all amazing from the manager phoebe to Pablo and andree they couldn't do more to make you feel welcome . Our room did have a view of the construction but we expected that as we are in the middle of Manchester and it was not a problem at all . The breakfast was beautiful unfortunately I didn't get the gentleman's name who was clearing the tables but he was so nice lastly I would like to give mo from housekeeping a massive shout out our room was spotless and he even gave me a kit kat 😀 what stands out about this hotel is the staff and I mean all the staff shine they all greet you with smiles and I know how hard that can be for a full shift 😀 can't wait to come back thank you

The hotel is clean and well maintained. The rooms are comfortable and of a decent size. The location is very good and convenient, just opposite the main train station and a walking distance to the City Centre.