McClellan Park Hotels with Airport pickup service

My room was on the second floor, no elevator. Clean but a little tattered. Quiet and fine for sleeping. The wifi worked well. No housekeeping service - which has become common since COVID - but no one mentioned that there would be no service. My room in the ”Manor House” wing looked nothing like the pictures on site.. Half that size and much more elderly. Again, clean, comfortable and adequate. Next time I will be sure to get a better room.

The room had a dank, musty smell (a friend stayed in another room and his smelled the same), there were stains on the carpet and the desk legs, the towels had stains that looked like everything from makeup to neon paint, the pillowcases had makeup on them, the shower floor was peeling, the curtains were discolored, there were long black hairs in the bedsheets when I arrived, the inside of the Keurig was rusted. The pool area had no towels and the pool bathroom was locked and even after I went inside to let the front desk know this, it was another 10 minutes before someone came out to unlock the bathroom, but they did not have the right key, and we had to go inside and use a hallway bathroom. On my last morning, I called the front desk to have coffee cups and a spoon brought to my room, and was told room service would bring the cups but that i would need to come to the front desk for the spoon. The cups never arrived and an hour later, I checked out of the room. I have backpacked my way through Central America, staying in hostels, and this was my worst accommodation ever experienced.

The people that woork here are very nice.The rooms are clean and spacious.Its very quiet you don't have people hanging outside be loud.The beds are very comfortable.If you need anything towels or toilet papervafter hours they will gladly give you themThe price is resonable so i would recommend this hotel.Its alot better than any other hotel around this area.Its close to the freeway so it makes it easy to commute where you need to get.

normally a great hotel but the front desk person greeting people who stay here should have exceptional customer service skills. it makes or breaks the experience. hire people that are nice!!!!!!!!!!!! also microwave and refrigerator would be nice. and asking to get a blow dryer turned into an hour waiting for it because I was told I couldn't go get it from the front

Next to railroad tracks, so loud train horns every hour all night long kept waking me up. Hallway carpet is filthy, looks like they don't bother to vacuum or clean it. Elevator is slow and rickety. Check out time is 11 am, you must sign an agreement that you'll be charged $25/hour if you go over. I called front desk to request 11:15 check out, they said fine. I went down to load my car at 11 am, but when I tried to get back into the hotel at 11:02 to get the rest of my luggage, they had locked me out! I sure didn't appreciate their rudeness.

We have stayed at this location multiple times. Our most recent was 5/15/22. The hotel needs an upgrade but I was told by the front desk staff the hotel is being sold to the county or the state. This location is a hit or miss in the rooms. The towels, pot & pans, cups, forks, plates, ect are not always consistence. Some room are dirty, stinky, and have broken fixtures. They is no gym since the Covid Pandemic and the pool has been closed for a while. This location does not offer upgrades to Marriott Bonvoy members, which is a shame. Tina is the only positive. Hour last stay was 5/15/22

The location is also the best. The service was very good. I think the room is nice. I was tired and came home, and I was able to relax with coffee.

Kudos Holiday Inn Express Sacramento, specifically the staff. These people are absolutely amazing. All staff has been very accommodating professional friendly and knowledgeable. Rooms are nice and clean. Very spacious. Property is safe and secure with what I've seen.

I have conflicting thoughts on this hotel. The first time I stayed, they were very accommodating to my preferences and even gave me my upgrade as a diamond member. The second time I stayed, when asking for the upgrade per my member benefits I was informed they had nothing available. When I arrived my room heater was no working so I was switched to a different room by the overnight attendant ( who was amazing ) to accommodate the heat issue… I noticed the Parking lot was empty and happened to ask the night attendant just out of curiosity, “ does your hotel have any suites available for tonight in case one of my family members need it ?” She informed me that they in fact had suites available and to let her know if they would want to book. I told her thank you, and she was unaware the real reason I asked that question. However, I had to spend half of my night working on paperwork and any time I needed to do anything in their business area, she would be very accommodating and helpful. She even made fresh hot coffee!!! She was absolutely amazing !! The Following morning, I messaged the front desk who was also the same attendant I asked about the upgrade and was denied, I asked for a late check out… also a perk of diamond hilton member (or suppose to be). I was again denied and said they could not accommodate that request. As far as the cleanliness of the rooms they were 10/10 … they are in process of remodeling so its understandable and to be expected that there are some things taped off or being painted … the breakfast 10/10. The location is next to interstate but the rooms are 8/10 soundproof … The rooms are smaller but maybe that’s because it wasn’t a suite… ? If it wasn’t for the over night attendant being as helpful and amazing as she was, my rating would drop significantly…

The style of this hotel is a bit religious. There was some smell in the room, but after using the air freshener, it was all right. The restaurant is okay, with coffee, milk, juice, bread, fruit, yogurt, and you can also make your own waffles. The room was relatively spacious, and the large bed was very comfortable, but something happened to the last day. At night, a bug dropped from the ceiling, fell directly to the pillow, and was still crawling, which was disgusting. The next morning I communicated with the people in the hotel. The people in the hotel said that they would contact Ctrip and give me a statement, but I have n’t received it yet. This is not very satisfactory.