Hampton Inn & Suites Cleveland-Mentor
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1 room, 2 adults, 0 children
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Hampton Inn & Suites Cleveland-Mentor
Health Protected
5675 Emerald Ct, Mentor, Ohio, 44060, United States
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With a stay at Hampton Inn & Suites Cleveland Mentor in Mentor, you'll be within a 10-minute drive of Lake Erie and Mentor Marsh - Carol H. Sweet Nature Center. This hotel is 3.1 mi (5 km) from Mentor Ice Arena and 3.1 mi (5 km) from Black Brook Golf Course.Show More
We Price Match
4.2/5Very Good·Cleanliness: 4.2
All 97 Reviews
Amenities
Public ParkingFreeFitness Room24-Hour Front DeskLuggage StorageSmoking AreaMeeting RoomBusiness CenterFax/Copying Service
All Amenities
Surroundings
Airport: Willoughby
(10.3 miles)
Airport: Cleveland Burke Lakefront Airport
(26.8 miles)
Train: Cleveland Lakefront Station
(27.0 miles)
Map
Rooms
Guest Reviews
Trending Questions
Policies
Services & Amenities
3
1 King Bed Studio Suite W/Whirlpool Smoking
1 King bed
Has window
Smoking Permitted
Air Conditioning
Private Bath
Refrigerator
Towel
Check Availability
6
King Studio Suite-Non-Smoking
1 King bed
Has window
Non-smoking
Air Conditioning
Private Bath
Towel
Phone Accessibility for People with Hearing Loss
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1
Queen Room with Two Queen Beds - Non-Smoking
2 Queen bed
Has window
Non-smoking
Air Conditioning
Private Bath
Towel
Phone Accessibility for People with Hearing Loss
Check Availability
1
Queen Room with Two Queen Beds - Disability Access/Non-Smoking
2 Queen bed
Has window
Non-smoking
Air Conditioning
Towel
Phone Accessibility for People with Hearing Loss
Private Toilet
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6
King Room with Whirlpool - Non-Smoking
1 King bed
Has window
Non-smoking
Air Conditioning
Private Bath
Towel
Private Toilet
Check Availability
5
Deluxe King Room - Non-Smoking
1 King bed
Has window
Non-smoking
Air Conditioning
Private Bath
Towel
Phone Accessibility for People with Hearing Loss
Check Availability
6
King Room - Non-Smoking
1 King bed
Has window
Non-smoking
Air Conditioning
Private Bath
Towel
Phone Accessibility for People with Hearing Loss
Check Availability
3
Hearing Accessible King Room
1 King bed
Has window
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Towel
Check Availability
4
Mobility Hearing Accessible King Suite with Roll in Shower
1 King bed
Has window
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Towel
Check Availability
5
Mobility Hearing Accessible King Suite with Tub
1 King bed
Has window
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Towel
Check Availability
1
Mobility Hearing Accessible 2 Queen Room with Tub
2 Queen bed
Has window
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Towel
Check Availability
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Guest Reviews(97)
4.2/5
Very Good
Verified Reviews- Cleanliness4.2
- Amenities4.2
- Location4.2
- Service4.2
Denise
January 2, 2024
The site is under renovation. Room 320 had issues with the HVAC unit. The blower was on high and couldn't be turned off. Was moved to another room....
The breakfast food was excellent.!!
William G
January 1, 2024
Overall we enjoyed our stay there and would probably stay there again, but certain items and incidents is why I gave it only an average rating. First off, checking in was great. The staff person was very friendly and checked us quickly and efficiently. My only complaint I feel was not knowing when the Continental Breakfast ended. She did let us know where it was located due to remodeling of the hotel.
The room was very clean and was bigger than we expected. What I didn’t understand is why the office chair that was obviously broken was not replaced or repaired. That to me was just laziness not to be addressed.
Like I said though, in the start of this review, that did like our stay overall and would stay again there. And if those 2 items were not an issue with our stay, this would have received a 5 star rating.
Shelly
January 11, 2024
Under construction. Heat/AC unit not working properly. Bathroom door would not shut.
Eric D
November 2, 2023
Adequate, for a 3 night stay, but a little run down. No closet in room, no maid service while I was there. Generic, mediocre breakfast.
Location was good - near major routes and several restaurants within walking distance.
Deborah K
October 24, 2023
Quiet. Convenient to the highway. Carpet in hallways and dining area need cleaning. Some light bulbs out in my room.
Kenyon
October 23, 2023
Swimming pool closed because they were filling with concrete to make a spa. Not aware of this when I reserved the room. Gal that does breakfast buffet was great.
Tyana Naomi
October 20, 2023
The rooms could use a little TLC as far as touching up paint and minor repairs. The vent in the air conditioning unit was covered with mold and was giving me allergies & asthma. However, the staff was very nice and friendly. Because of the people I will probably come back. I hope the vents get cleaned before then!
CATHERINE
September 20, 2023
the staff were friendly and professional...no issues there. Our hallway stunk with the smell of smoke even though we had a non smoking room and other rooms around us were non smoking. The smell never went away. The outside side door to hotel did not lock ( we notified staff) so we did not feel safe . It was still not fixed before we left. The bathroom was dusty but basically clean.
Judith
September 18, 2023
The staff at check were courteous and the bed was comfortable those are the good points. I'll start with the side door that is unlocked 24/7 so anyone could just get in and in my opinion a safety hazard. The bathroom had dirt buildup in the corners,the electric socket was pushed in and the shower was weak. Somehow I didn't realize when booking that the room didn't have a refrigerator to put my medicine in. On my next trip to Cleveland I will not be staying here.
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 11:00
Front desk hours: 24/7
If you will arrive outside of check-in hours, contact the property in advance
Child Policies
Children of all ages are welcome at this property.
Children between 0 and 17 years old can stay for free if no extra bed is needed.
Cribs and Extra Beds
For all room types, extra beds can be added. Crib policies vary according to room type. Please refer to the relevant room type policy.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children | $15.00 per person per night |
Breakfast
StyleBoxed/packaged food
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Health Protected
Clean
- 4.2/5
Health & safety measures
- Thermometers available
Cleaning & disinfecting
- Rooms are disinfected between stays
Property Description
- Opened: 2009
- Number of Rooms: 1
With a stay at Hampton Inn & Suites Cleveland Mentor in Mentor, you'll be within a 10-minute drive of Lake Erie and Mentor Marsh - Carol H. Sweet Nature Center. This hotel is 3.1 mi (5 km) from Mentor Ice Arena and 3.1 mi (5 km) from Black Brook Golf Course.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a vending machine.
A complimentary breakfast is included.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Mentor? This hotel has 576 square feet (52 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
Make yourself at home in one of the 90 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a vending machine.
A complimentary breakfast is included.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Mentor? This hotel has 576 square feet (52 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
Make yourself at home in one of the 90 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Services & Amenities
Most popular business facilities
Public ParkingFree
Fitness Room
24-Hour Front Desk
Luggage Storage
Smoking Area
Meeting Room
Business Center
Fax/Copying Service
Fitness Room
Meeting Room
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