The front desk was very rude and unhelpful to my cousin, who was my guest. We found TWO random pills (unknown medication) on the floor of our room, where my young daughter or my cousin’s puppy could have easily ingested them, had they found them first. When the front desk was notified about this, their ONLY concern was that the puppy wasn’t previously mentioned (due to last minute emergency we had to bring him) and they needed to add the pet fee. Completely ignored the fact that there were unknown PILLS on the floor of our room.
The staff working the continental breakfast refused to microwave the very cold eggs, or remedy it in any way and there was foil attached to the bacon. The fruit pastry was the opposite of fresh, the fruit itself tasted fermented. Overall, extremely disappointed in our stay & not only will we never book there again, we’ll be discouraging any family and friends from booking there as well.
I usually never write reviews, and overlook most inconveniences, but this experience left me compelled to share.