Read genuine traveler ratings & reviews to find your perfect stay.
Posted on Dec 5, 2025|Minami Corner Suite
Guest UserA Truly Exceptional Stay at The Ritz-Carlton, Kyoto
Our family had a wonderful experience at The Ritz-Carlton Kyoto, and we left with nothing but gratitude and happy memories. From the moment we arrived, the service was flawless and heartfelt — the kind of genuine hospitality that makes a trip feel truly special.
A huge thank you to Cecilia and Vinnie from the Guest Experience team, who went above and beyond to make our stay seamless and comfortable. Their warmth, attentiveness, and thoughtful gestures made us feel incredibly welcomed. A very special shout-out to Cecilia, who noticed my daughter’s love for Winnie the Pooh after our visit to Disneyland Resort. She prepared a beautiful card, a sweet message, and even a handmade Pooh origami and placed it in our room. It absolutely made our daughter’s day — such a thoughtful touch we will never forget.
We also want to commend Yuki from the restaurant team for his warm and wonderful breakfast service each morning. His kindness and attention to detail set the perfect tone to start our day.
The Ritz Kids adventure passport was a delightful surprise — engaging not only for our daughter but also enjoyable for us as parents. And of course, we loved the festive Christmas atmosphere, especially the beautiful Christmas tree and the amazing gingerbread house with the incredible aroma that filled the lobby.
The Ritz-Carlton Kyoto truly exceeded our expectations in every way. We felt cared for, welcomed, and genuinely appreciated. We can’t wait to return again. Highly recommended for families and anyone seeking an unforgettable Kyoto stay.
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Price per night from:€1,301
Posted on Dec 9, 2024|Japanese-Style Room with Garden View
Guest UserWe took a taxi to this location because it was a little too far by bus, and we had all of our luggage with us. The location is beautiful. If you're only staying for one night like we did, then you should check in at the earliest (3:00 pm) so you can explore the local area. There are some really nice shrines nearby. We were only able to do this after breakfast the next morning. We also had to be out by 10:00 am, which surprised us because it was listed as 11:00 am on Trip.com. You will be served traditional Japanese cuisine for dinner and breakfast. They do an excellent job of presenting all of the dishes, and the service is also incredible. But if you're not used to eating raw fish, or traditional Japanese cuisine in general, you should definitely bring your own snacks to eat in your room! We stayed in the Garden view room with tatami mats. The staff will actually rearrange the room for you during dinner and set up your beds if you select this room. That was a very nice touch, so make sure you don't leave your room a total mess before dinner! I have added a picture of the beds after they were set up. The garden view was well worth the money we spent for it. Very relaxing and beautiful. And surprisingly enough...the tatami beds were super comfortable and warm!
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Price per night from:€447
Posted on Sep 24, 2026|KAMOGAWA Premium Twin
Guest User
Located in the heart of Kyoto. Staff were very friendly and could speak perfect English.... Easy walking to different scenic places and Nikishi Market.. There is a taxi stand right outside the hotel and train station of two different lines is just steps away... Our room was on the 8th floor. It feels so wonderful waking up to a gorgeous view every morning and soaking ourselves in the private onsen was the perfect way to start and end our day. Nothing to fault at all. We would definitely come back in the future. A big thank you to Sora Niwa Bettei..
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Price per night from:€428
Posted on Feb 13, 2025
Liujingyan
We chose a large corner room with windows on both sides. The hotel building has a history of more than 200 years. The location is great. It is right at the entrance of Kiyomizu Temple Commercial Street. It is quiet in the bustling city. The hotel is very quiet and elegant, with high-end decoration, complete facilities and excellent service!
Breakfast is served in a library-style restaurant, which is very special. I highly recommend Japanese breakfast. Everyone thinks it is high-end Japanese cuisine when they post it on WeChat Moments. There are also vegetarian and children's meal options for breakfast. I also strongly recommend the window seat in the executive lounge. Drink Japanese tea or Japanese whiskey in the afternoon and look at the quaint buildings outside. It is worth the effort!
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Price per night from:€914
Posted on Dec 2, 2025
Ceres Ng
Stayed at The GrandWest Arashiyama and had a pleasant experience. The room is spacious and looks exactly like the photos on Trip and Google. The building feels more like a small apartment house, giving it a homely vibe. Towels are changed daily — they are on the thinner side but still usable.
There is **no elevator**, and the staircase is quite narrow. We were lucky to have only one medium and one small luggage, and we sent our big suitcases to the next hotel. If not, carrying them up to level 3 would have been tough.
There is a laundry room available from 9am to 9pm. If you return after 10pm, you can enter the building with your room key. Sometimes the hotel offers a morning tour (1,200 yen per person), where their staff brings you around nearby spots. It’s a 40-minute tour (7:00–7:40am or 8:00–8:40am), but not always available. I didn’t join due to a tight itinerary.
The location is convenient — just a few minutes’ walk to Lawson, Mini Stop, and Hankyu station. It’s in a quiet residential area, so nights are peaceful. Beds are comfortable, and the bathroom layout is practical, with the toilet and shower separated by the basin area.
Overall, a nice and comfortable place to stay in Arashiyama.
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Price per night from:€107
Posted on Feb 20, 2026|Superior Twin Mountain View
Guest UserThis hotel is located in the heart of Kyoto's main business district. The rooms on the Higashiyama side offer a direct view of the Kamo River and the eastern mountains, making for an excellent location. The hygiene is impeccable, and the service is very attentive. What's particularly noteworthy is how surprisingly good value the breakfast is. For 3800 yen per person if purchased separately, the buffet offers a rich variety of delicious food. For those of us who often feel a lack of vegetables when eating Japanese cuisine, the unlimited salad bar here is an absolute delight. Several types of small fish and the tofu soup were also unexpectedly delicious. I would definitely consider staying here again on my next trip to Kyoto.
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Price per night from:€182
Posted on Jul 11, 2026
Waking on the cloudWe stayed here for a family trip over Children's Day in May. Banyan Tree is such a renowned brand even in Korea, so I had high expectations when I booked our stay.
However, we were hoping for a mountain view, but instead, we got a cemetery view – and on a dark, rainy night, it was quite enough to give us nightmares. If you're looking for a relaxing experience, like soaking in a Japanese cypress (hinoki) bathtub, you'll be satisfied, but I have to say the view was extremely disappointing.
On the positive side, the Japanese tatami room vibe was very pleasing, and the aroma oil program at the spa was really interesting.
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Price per night from:€1,099
Posted on Jul 21, 2026|Superior Twin-Non Smoking
nguyen anh duc vnExceptional Stay in Kyoto for the Whole Family!
We had an outstanding stay at Hotel Nikko Princess Kyoto during our family trip. The location is ideal—situated in a quiet neighborhood yet only a short walk from Shijo and Karasuma stations, making it effortless to explore the city's top attractions.
Unlike many typical, compact Japanese hotel rooms, the accommodation here was remarkably spacious, exceptionally clean, and comfortable, giving our family plenty of room to relax after a long day of sightseeing. The amenities were top-notch, and the beds guaranteed a restful night's sleep.
What truly elevated our experience was the hospitality. The staff demonstrated true Japanese Omotenashi—always polite, attentive, and eager to assist with directions and luggage. The breakfast buffet was another highlight, offering a delicious variety of both authentic Japanese dishes and Western options.
We couldn’t have asked for a better home base in Kyoto and would highly recommend it to any family or group visiting the city!
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Price per night from:€162
Posted on Jul 8, 2025
Guest User
I stayed at this hotel for the entire three-day trip to Kyoto. The location of the hotel is not bad. It takes a few minutes to walk to the Kamogawa River, and about ten minutes to walk to Takashimaya? Just take a walk.
The variety of breakfast is incomparable to that in China. The bread is quite good. I also saw his bakery in Osaka Takashimaya.
The room area is considered large in Japan, and the hygiene is also OK. Dyson hair dryer, free mask, whitening sensitive skin should be used with caution.
The minibar gave a lot of small biscuits and fruits, and the taste is OK. There is no bottled water. It is said that the tap is direct drinking water and can only be boiled for drinking. The water flow of the tap is small, but the shower water pressure is enough.
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Price per night from:€426
Posted on Jun 24, 2025
Guest User
I stayed here once before and was given a renovated room with Japanese breakfast; the experience was quite good. This time, during cherry blossom season, my friend and I stayed again, and both of us were given older rooms, very old and my friend said it felt a bit eerie. The breakfast was downgraded; the Japanese breakfast was gone, only a buffet with very limited selection. The front desk staff were extremely indifferent. The only advantage was its proximity to Nijo Castle and the shuttle bus to Kyoto Station.
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Price per night from:€189