Vienna International Hotel (Nanjing Sun Yat-sen Agricultural University) Reviews

Quick and easy check in, friendly staff. Good options for a weekend stay.

The price almost doubled while we were staying as it was national holiday. Service was okay and room was just fine. It was not nearby to any metro station so we had to take Uber all the time.

I had an awesome stay even though I didn’t get a room with a window

Due to transportation issues, I needed to stay the night in Nanjing. I didn’t want to splurge on an expensive hotel, and opted for the Vienna International. I was pleasantly surprised! Considering the price, the amenities are very good. The room is spacious and very clean, and the location of the hotel was perfect. Central enough that you could get around. Check in and check out was fast and the staff was friendly and accommodating. I’d definitely recommend.

It was a great experience

The soundproofing is very poor and I was woken up in the morning. The room facilities and decoration are quite old.

A very bad experience! 1. Power outage for no apparent reason 2. The washbasin drains surprisingly slowly, indicating that it has never been maintained. 3. The facilities are old and the bath towels are in tatters. 4. I stayed in a parent-child room. Slippers and toothbrushes were provided for 3 people, but mouthwash cups were provided for two people. I asked the front desk for a cup and was told that the standard configuration is two, and you cannot add cups. This is What logic? What kind of divine operation? 5. The power was cut off twice in the first room. The front desk said to change rooms. After waiting for a long time, they said they forgot during the handover. After a while, they changed rooms. The partition curtain of this room fell to the ground. The front desk said that they would have to wait for the next day's work. The staff had to go to work; there was a lot of dust on the floor; the water in the washbasin was surprisingly slow, but the service staff said it was just like this and normal. 6. The cesspool outside the hotel door overflowed this morning. A banner hangs high above the hotel lobby: Focus on quality, service, and praise. It seems to be just a formality, and it is really a disgrace to Jinjiang Group! ! !

So dirty! It's still a deluxe big bed room! The room is so small! Less than 10 square meters! There are no windows yet! There is only one big glass! too poor! The towels and bath towels are very old! too poor! Not recommended! ! !

02Good service Health: good Facilities: good

First of all, the hotel service 03 has a good attitude and is very polite when entering the hotel. Then to the hotel room. The room was very clean, no smell. The main thing is free parking. There is a large parking lot at the entrance. The location is relatively close to the scenic spots. It is the first choice for traveling in Nanjing

The room is clean and the bathroom is big

After contacting, the customer service immediately contacted the hotel to change the room. The service is fast and the attitude is good.

Booked a low-priced room and dragged a family from Shanghai to check in. The hotel called and informed me that there was no room for me to cancel. In fact, the website was full of rooms, which were sold at high prices to tourists during the peak tourist season. Ctrip’s pre-booked orders were repeatedly pushed by the front desk to deceive consumers by saying that there was no room and asked us to cancel. The negotiating attitude was bad, and it was only possible to check in through Ctrip customer service coordination. During the peak tourist season, the streets and alleys of Nanjing are full of traffic jams. After finally driving to the hotel, it is prevaricated in this way. It really violates the chain hotel service concept and diamond-level evaluation standards. This behavior is really bad. Check out at 10:00 p.m., and at 9:00 p.m., the front desk used rough communication on the phone and rudely asked about the check-out time, and warned to check out on time with vicious words. Relevant departments are requested to pay attention to the accountability, just after 315, how can the rights and interests of customers be guaranteed? ? !

The overall feeling is not bad, the hotel is not too far from the scenic spot, the decoration is a bit old, the elevator is terrible, the breakfast dishes are too few, the taste is not good, and the attitude of the front desk staff is not very friendly. I can book a room during the Spring Festival, and the price is super high, which is not bad.