Popular Sea View Hotels Naturaliste, Find the Lowest Prices

Pullman Bunker Bay has the potential to be a world class destination resort like Bederra Island or Qualia resort located on the eastern coast of Australia. The reason for my average rating purely came come to the soft product or lack of it which is basically the service elements.The pullman bunker bay is located in a Beautiful part of Western Australia with its own semi private beach . The villas rooms are bit dated but still very nice and comfortable, the shared facilities of lobby and restaurant are also very nice and well maintained. Where this resort falls down in is the service elements in Housekeeping and Food and Beverage. We stayed 4 nights at the resort and the housekeeping was never consistent sometimes the did the bed others day they didn’t do the bed same with the toilets sometimes they were cleaned sometimes they weren’t. The ladies working in Housekeeping are very nice and friendly but seemed to be understaffed and not trained enough. In Food and beverage we visited the restaurant every day for breakfast and once for dinner. The food elements were not bad in such but everyday the breakfast food was the same and very generic being so close to Margaret River you would think that they would incorporate some local produce . The service or lack of it is what really made the entire f&b experience fall down at breakfast they seemed to have enough staff but they all seemed to be milling around their bar area talking amongst themselves rather then serving the guest. There is no service or engagement at all at breakfast time which is very disappointing especially for a 5 star resort. The potential is there for Pullman Bunker bay to me a real world class destination resort but if they ant to compete with the like of Qualia they need to have a solid look at there staff training and engagement. P.S a special mention to the Fijian staff who worked in the Front office and buggie drivers they were always friendly and enthusiastic and engaging.