Guest User
December 20, 2023
Be aware before you go, they don’t serve pork. Overpriced place for their special Biryani which is horrible. We were booked for 14 pax on Sunday, the 17th of December 2023. Our reservation was handled by a gentleman called Sydney with terrible manners of the reservation details. Since we paid in advance LKR 15000, it was so hard to get him on the phone again. All we got was 100 percent confirmed message by WhatsApp. It was very unprofessional the way he handle the dinner reservation. He must learn what’s all about the hospitality. Even though Sydney was calling me on 16th December and waiting for our arrival but we had a reservation for the 17th December confirmed. This is how he handled it in an unprofessional way. Anyhow we were there on the 17th December at 6 20 pm but no one was there to direct us where to go. Once we were there in the small restaurant near by the swimming pool but table was not ready. The guy who worked in this small restaurant, then he started to arrange the table since we were there. Then we had a heavy rain and we all got wet as there was no rain covers around this restaurant and we felt it’s horrible. About the foods, all dishes were so sweet taste, not as it supposed to be as a spices. Other than the bites we ordered 2 Sawan Chicken Biryani which is really not proper Biryani, overpriced, nothing with the flavour of the Biryani taste. It’s just basically fried rice with roast chicken. Quantity was okay but quality was very disappointing. Presentation was horrible. We ask bucket of ice which was already melted when its came to the table, still they charged extra money for that which is unbearable. Service was okay, they are friendly but there is no one to guide them, they have lack of hospitality experience. Unfortunately we are not recommend this place to anyone and we definitely don’t waste our money again in this place.