Best Hotels in New Providence

Good hotel for a decent price, breakfast doesn’t offer a lot of fresh fruit would be my only complaint. I have stayed here many times and have inconsistent toiletries in the room - sometimes hair dryer, soap bar, mouthwash, lotion and then sometimes none of those are there.

First time at this property or any Sonesta brand hotel. Nice room and good location. Power outage during an excessive heat warning in NJ did not help when the power was out from 6:30pm ish until at least 3:30am. We are seniors on the third floor. No air conditioning, lights, TV, use of in room kitchen etc. Basically, a dark room with for walls. Staff provided no helpful information or estimated repair times, which EVERY utility company I have had, where I lived always did. No backup generators to power the rooms. No designated place to charge your phones. NOTHING! and, no adjustment on our bill during checkout or even an apology. Second night of our stay, power went out within 30 seconds of us getting off the elevator and walking a short distance to our room, nearly trapping us. Opened a case with the care team and have heard nothing in over two weeks. Very disappointed with Sonesta :(

The management here deserves the lowest possible rating. I arrived here on July 5 for a 4 night stay with my daughter and disable son. He requires a wheelchair for ambulating. My reservation was made well in advance. We were visiting family in the area and looked forward to outdoor pool time. On arrival there was a man at the entrance who I assumed would help with baggage. He disappeared into the building. My daughter and I helped my son into his wheelchair. The wheelchair was in the trunk and we had to remove the luggage to get it out. We made two trips into the lobby got to the registration desk. It was warm in the lobby and now saw fans at the desk. I inquired about what was going on. We were then told the ac was down and had been for three days. I told them I couldn’t stay here . They offered to cancel my reservation and handed me a paper with two hotels listed. One not a Hilton and in Elizabeth. The other in Parsippany at an Embassy Suites now a Hilton brand. I asked them to call and see if there was a handicapped accessible room. They said we can’t do that you go do it yourself. After protesting that was not good customer service the clerk helped me out. I also inquired why I had not been informed earlier about the lack of air conditioning. I had received a message that morning welcoming to the hotel as if nothing was amiss. The reservation got made we went on our way. Not one person offered to help us get the luggage and the wheelchair back to the car. To add insult to this about an hour after we left got an email informing me that the ac was down and offered to cancel our reservation. I am a Hilton honors member. When I travel I stay at Hilton. What a disappointment. Much of this could have been averted with proper management.The lovely Short Hills Hilton where I stayed and dine several year ago is not the same. Hilton you are not well represented by this facility.

Located in Morristown, Madison Hotel is in the suburbs, within a 5-minute walk of College of Saint Elizabeth and Fairleigh Dickinson University. This hotel is 1.3 mi (2.2 km) from Drew University and 1.6 mi (2.6 km) from Morristown Memorial Hospital.Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a garden. Additional amenities at this Victorian hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.Grab a bite at Rods Steakhouse, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary continental breakfast is served daily from 7:30 AM to 10 AM.Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and 10 meeting rooms. Free self parking is available onsite.Stay in one of 185 guestrooms featuring flat-screen televisions. Your pillowtop bed comes with down comforters and premium bedding. Satellite television is provided for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

We stayed at this hotel after comparing prices and location with two other nearby brands, Hampton inn and suites and holiday inn express. The reviews gave it a good rating, and the pictures of the lobby looked promising. Thank heavens I was only here with my son for one evening. The hotel Staff checking us in continued to eat his snack, a Twix bar, during the check in process. Taking my license and credit card with one hand and having the Twix in the other. We were given the furthest room on the second floor from the lobby - and not told what the easiest way to get there - mind you we had a cooler and some bags - and we weren’t told there were no elevators. This hotel was not sold out. Walking down the hallway there were some minor stains on the carpet and walls, and some rooms with towels at the bottom of their doors- either to keep smells in, or something out…. Upon entering our room we saw that it was clean but clearly dated. It was in a dire need of renovation. The bathroom had stains on the walls, lights that were out and the smallest bath towels you could imagine. If this was for anymore then one evening, we wouldn’t have stayed and I would’ve asked for a refund. The hotel manager did come out of the office during my check in experience and speak to the staff about putting his Twix down. And when we left the lobby area I could hear him talking about figuring out a process of how to check people in. So hopefully they get that figured out. But they seriously need help with the rooms. This should’ve been a $75 night and then I wouldn’t be writing this…

Good, clean and quiet, fully equipped, the shower design is a little weird.

We chose this hotel based on being an IHG and close to the Newark Airport. We tripped in to New York City daily and learned to use the hotel shuttle bus, a couple of trains, the subway as well as Uber and Lift. The staff at the airport were very friendly and helpful.

Long way to the shuttle bus point and waiting more than 30 minutes for the next pick up. Other than this inconveniences, everything is ok in the hotel.

Very nice people and the location is great too. I would recommend this place to anyone.

Next to the highway, it is convenient to drive everywhere. There is a plaza on foot, there is an apple’s dining, there are two large furniture stores, and a large supermarket, which is very rich in food and drink. The hotel breakfast should not have expectations, it is suitable for traveling by car