Hotel Hayden New York
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Rooms and Guests
1 room, 2 adults, 0 children
All Properties in New York
Hotel Hayden New York
Health Protected
127 W 28th St, New York, New York State, 10001, United States
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A stay at Hotel Hayden places you in the heart of New York, within a 10-minute walk of Madison Square Garden and 5th Avenue. This upscale hotel is 0.5 mi (0.9 km) from Empire State Building and 0.7 mi (1.2 km) from Times Square.Show More
We Price Match
3.6/5Cleanliness: 3.6
All 101 Reviews
Amenities
Fitness RoomPrivate ParkingBarRestaurantMeeting RoomLuggage Storage24-Hour Front DeskWi-Fi in Public Areas
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Surroundings
Metro: 28th Street
(500 ft)
Metro: 23rd Street
(1750 ft)
Airport: New York LaGuardia Airport
(8.7 miles)
Map
Rooms
Guest Reviews
Trending Questions
Policies
Services & Amenities
7
Superior Room with Two Double Beds-Disability Access
2 Double bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
TV
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15
Superior Double Double
2 Double bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
TV
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15
Superior King Room-Accessible
1 King bed
Free Wi-Fi
Non-smoking
Doorbell/ Phone Alerts
Daily Housekeeping
Heating
Cable Channels
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15
Suite, 1 King Bed, Accessible (Chelsea)
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
TV
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14
Superior King Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
TV
Check Availability
12
Chelsea King Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
TV
Check Availability
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Guest Reviews(101)
3.6/5
Verified Reviews- Cleanliness3.6
- Amenities3.6
- Location3.6
- Service3.6
Yunah Ko
September 5, 2023
The sound of water in the bathroom was so loud that I got really nervous...
Original TextTranslation provided by Google
Theresa
January 15, 2024
Very attractive hotel, very clean. Room air conditioning/heating unit broken - buzzed/clanged/banged all night. Otherwise perfect.
Masoud
January 6, 2024
The heater of the room was not working properly (it was blowing cold air). I told staff about this 3 times. The first two times, they just sent someone and he turned on the broken heater and left the room. The third time, they sent a technician, he opened the heater, and said he wanted to reset it. He came back after 10 minutes, and realized that resetting did not solve anything. He said I don't know what do and left!
The third night in New York was a cold one and I caught a very bad cold.
Completely irresponsible staff! This hotel is horrible and a total waste of money!
Manolito
January 2, 2024
Nice property with updated amenities. Unfortunately, my room was never turned over even though I was gone during the service hours and did not have a do not disturb sign on my door. Room was comfortable but needs a microwave.
Omarie
January 1, 2024
The worse stay at any hotel. Cold room, bed making noise and had to ask to change room because the bed wasn’t stable. Couldn’t get any help when called the front desk. I checked out the same night I checked in. Staff rude and not considerate at all. Would never recommend this hotel to anyone
Corrie
December 24, 2023
Checking in was a challenge. I waited over 20 minutes at the front desk as no one was there. When the staff member finally came, there was a long line behind me. He had issues entering my credit card info, and told me it was being declined even though I had received a text message on my cell phone letting me know a charge had been authorized. I ended up having to turn my phone on, pay international charges to call my visa company that then confirmed there was no issue with my card. After over an hour had passed, another staff member came to help and fixed the issue in their computer and finally gave us keys to our room.
Verified traveler
December 18, 2023
This hotel is way more dingy than the photos lead on. Our door was not properly installed, and had to be shoved open and closed to fit into its frame. The room's climate control did not seem to work. The showers were cold!! The gym was over 80°F. The front desk staff seemed exasperated and did not make eye contact nor asked us about our stay.
Danielle
December 12, 2023
The beds felt like pull out couch mattresses and the pillows were wildly uncomfortable. The shower leaked across the entire bathroom. It was relatively clean but did not feel like deep cleaned. The towels were short and not fluffy. My stay was fine for a business trip but not ideal.
Karissa
November 29, 2023
The hotel's appearance and staff were nice. However, the bathroom seemed like it hadn’t been thoroughly cleaned. The shower floor felt slimy. Additionally, we woke up in the middle of the night/early morning to the toilet flooding. When we notified the front desk, a maintenance employee entered our room without permission.
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Children between 0 and 17 years old can stay for free if no extra bed is needed.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleA la carte
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Health Protected
Cleanliness
- 3.6/5
Cleaning & disinfecting
- Cleaning services provided by a professional company
- Rooms are disinfected between stays
Property Description
- Opened: 2008
- Number of Rooms: 122
A stay at Hotel Hayden places you in the heart of New York, within a 10-minute walk of Madison Square Garden and 5th Avenue. This upscale hotel is 0.5 mi (0.9 km) from Empire State Building and 0.7 mi (1.2 km) from Times Square.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a garden. Additional amenities at this hotel include complimentary wireless internet access and concierge services.
A complimentary continental breakfast is served daily from 7:30 AM to 10:00 AM.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 122 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a garden. Additional amenities at this hotel include complimentary wireless internet access and concierge services.
A complimentary continental breakfast is served daily from 7:30 AM to 10:00 AM.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 122 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Services & Amenities
Most Popular Amenities
Fitness Room
Private ParkingAdditional charge
Bar
Restaurant
Meeting RoomAdditional charge
Luggage Storage
24-Hour Front Desk
Wi-Fi in Public Areas
Fitness Room
Bar
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
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