Was given 5 different rooms before we got a room. what i was sent in an email i did not get that room nor the standard of cleanliness etc
Code would not work to let us in the room , it took 45mins before we got in the room, once in the bathroom was not clean, the toilet was running the room you couldnt open windows had no screens, screen door had holes so bugs n mosquito's came in, the taps in the bathroom were running.noise from the traffic on the road was at a 10/10 horrible, when i went to explain the room n the faults i was told this is all we have n thats it.
Room rate was changed eventually through the stay to be lower however no complimentary or anything for a next time stay when i did mention we would be coming back as my mum has follow appt with drs at john hunter, the manager put his hands up to his face n said oh god no!