As soon as we arrived to the resort , staff members in the main lobby were aggressive and annoying about getting us to buy timeshares as well as other activities . We tried to explain to them we wanted to check into our room first before doing anything , and they were relentless about us going to a 90 min. presentation for timeshares. In return for going to this presentation they offered us free activities and discounts on other activities. We finally agreed to going , as they promised us a free breakfast but once we arrived to the presentation they bombarded us with paperwork, asking us personal questions, credit card info, how long we’ve been together for, etc. To top it off, they didn’t provide breakfast . We decided it was a waste of time and energy , so we told them we were leaving. The staff members were rude, mocked my gf for not speaking Spanish , and were visually upset about us leaving.
A few days later we ran into those same staff members and they tried to interrogate as to why we didn’t stay for the presentation in a intimidating manner.
Aside from the unprofessional staff members, the resort itself was beautiful and the food was ok.