First tried to cancel the reservation, and they wouldn't refund the money. Then decided to go ahead and go since could not get the money back. The bed spread was stained. The towels were stained with reddish brown stains. The thermostat in the room.did not control the temperature, it was either really hot or freezing cold in the room. The bed was dented and made a popping sound everytime you moved on it. There was something wiped on the ceiling thya had not been cleaned off. The bedside lamp woudp turn on and off by itself. There was hair on the shower walls. Definitely will not be staying at a Wingate hotel again.