Albergo Residenziale Gli Ontani

This is not 4 star, it is 2 star at the most. We booked an apartment with garden view. Due to the flight delay, car rental queues, etc. we arrived quite late, after midnight. There was no receptionist, only a guy was infront of the hotel who checked us in, he seemed like the maintenance or someone who was left there to do the night shift. He didn't speak english, so we eventually managed to get some basic info of the location of our apartment by gesturing and guessing some basic words. The gate of the house where our apartment was situated was broken off its hinge and was hanging so I needed to drag it open. The garden that was supposed to be, was in fact a very small common front yard with the other apartments in the same house. Some shrubs along the fence. The apartment seemed ok at first but we found no toiletries, that was replaced the next morning. There were some kitchen equipment in the drawers but no kettle, no microwave, only a gas hob. We used a small pot to boil water for our morning coffee. There is no washing up liquid, no sponge, no kitchen towel. In the shower there was nothing to put our toiletries on, the sliding doors almost came off. We found hairs in the soap dish and in the toilet. The most horrible part is just as follows. We received a letter at check in with some information. - You have to pay €7 if you want your towels replaced. We just managed our one week stay but if you come here for longer this will definitely be a problem. - There is no cleaning service for the apartments, this was said by the receptionist. - You have to take the rubbish to the refuse area yourself, which turned out to be by the main building, couple minutes walk or drive. The refuse area turned out to be unlocked only for 2 hours in the morning and 2 hours in the evening. There were no information on recycling we only had 2 rubbish bags in the apartment.

Everything went well for the night stop we had .