Hotels near Palo Alto Airport, Palo Alto

Very good hotel, hao p

Although it has been in business for many years, it is impeccable in all aspects.

The facilities are very new and the rooms are very clean. The breakfast was rich and the staff was very welcoming. They even packed hot eggs and bread for us before we had to fly on the last day. The surrounding communities are very safe, and the nearest commercial area is about 2.5 kilometers away. Overall, it's a good choice for business travel.

A great stay at a great city. When you want to travel with your spouse, you don't want to spend too much time in searching instead you go with such a highly recognized brand like this and most of time you don't regret your pick.

The main building is in poor shape. The entire building is severely sloped with about a 3 inch drop every 10 feet or so. If you are not accustomed to it be ready to get somewhat seasick for a day or two get accustomed to it. The worst part is sleeping with your head significantly lower than your feet. Horrible. If you must stay there insist on a room in the newer addition. On the positive side the rooms were super clean and staff was friendly.

What a pleasant surprise! We traveled to the area for a medical appointment. I am a light sleeper and was looking for a place to stay that was not directly on busy El Camino Real. The Creekside Inn is a sprawling property with lots of character. It’s comprised of many buildings overlooking beautiful trees, flowering plants, and a (currently dry) creek bed. We had a deluxe king room that was scrupulously clean. The mini refrigerator and microwave were nice touches. The king bed was super comfortable, and the large shower in the bathroom featured a rain head shower head with great water pressure. We had a large patio overlooking a serene courtyard. Best of all, there was no traffic noise! I was disappointed that the deli onsite was closed on Sunday when we arrived, but there were several restaurants within walking distance. Staff were friendly and helpful. The only negative thing I can say is that the doors to the rooms are quite heavy so you can hear your neighbors coming and going. I’ve already booked my next reservation and this will be my new go-to

Pros: (For this part, this hotel deserved a 5-star review) 1. Rohan the front desk manager was nice. He made me feel welcome. He acknowledged the Hilton gold member status right away and offered the perks without me asking. He offered $ 10 breakfast credit or additional reward points.Which I picked the breakfast credit. He also gave us an upgrade to a bigger room and waived the parking fee. 2. The room is really clean and everything in great order. For example, the bathtub held the temperature of water for a long time and the shower drains fast. The bed is firm, which I like a lot. The thermostat, the refrigerator, the TV, etc all in great condition. The edges of the bathroom walls or around the bathtub also looked very clean. 3. The gym, the swimming pool, and the hot tub are all well maintained.4. The location is really good. Close to all the places we need to go. 5. The room does not have any strange smell. Cons: (For this part, one star out of five was removed) 1. Billing system: Used the Hilton app to checkout on my mobile phone. The pdf of the receipt never arrive in my email. So I went to the front desk to ask for a printout of the receipt. That was when I found out that all the perks (waive parking fee, breakfast credit, etc) promised at check-in for gold member status were not honored and my credit card was charged. The front desk manager could not find the credits in the system until I mentioned Rohan's name. Then the credits were finally applied and I got a new receipt. So it is always a great idea to make sure you review the receipt before leaving the hotel to avoid surprises like that. 2. $12.95 continental breakfast per person is steep, considering what you get. There are just some cut fruits, pastries, and bagels, and Quaker instant oatmeal in the cup. I was expecting some eggs, pancakes or hash browns for that price. I don't recommend it unless you need the convenience of eating breakfast in the hotel and you are given the $10 credits. 3. Instructions about the facility are lacking: I could not find the pool hours and breakfast hours on the hotel website or in the app. I did not see any posted signs about the hours, either. Had to ask the front desk for information. 4. The blackout curtain in the bedroom cannot totally be pulled to the center to cover the entire window. It left a big gap (about 4 feet wide). got woken up by the bright light early. 5.$15 parking fee.

Hotel is located near very convenient Stanford, discounted car and shopping are very convenient, the hotel is very clean and the service is very home.

This was my second time staying at this hotel for business. My first experience was just ok. But this second time was horrible from start to finish. First off... its old. Just doesnt feel clean and honestly doesn't look it either. Front desk put me on the 1st floor next to the door going to the streets... I wouldve stayed but the tv didnt work!! I went to the front desk to get another room... preferably not on the 1st floor... I was denied. The second room was just as old and dirty looking with stains on the sofa and ottoman. I tried to take a shower but the hot/cold lever broke off. Crazy. Then I tried to store my food in he mini-fridge... But theres a button that you press that only allows the power to be on for 2 hours!?!?!? How cheap do you have to be to install that??? Side note... the room rate was $150. They held $400 on my credit card!! Im a Gold Bonvoy member and return customer.... so ***? On the same business trip I stayed at other (Better) Marriott properties that only held $180... maybe $200. That credit card hold and putting me on the garbage 1st floor felt Racial!! But ofcourse there is no proof!! Just terrible customer service!! Ill never stay at another Courtyard. Period. But Dont say I didnt warn you about the palo alto/los altos location. Ive stayed at Motel 6's that were cleaner and more comfortable!! And theyre Racists!!

The location of the hotel is good, very close to the airport. There is parking lot. Suitable for bringing children. The breakfast is just like that, my personal feeling is average.