Parsippany Suites Hotel

Service was good. Very friendly staff. Odd that there was no place to sit in the breakfast area.

We were disappointed with several aspects of our visit. The hotel is currently undergoing some construction, which limited breakfast options and contributed to a less relaxing a**osphere. Additionally, the cleanliness of the rooms was subpar, and the bathrooms were poorly stocked with essentials like soap, requiring us to call for basic supplies. Overall, the experience did not meet our expectations for the price paid, leading to a less than satisfactory stay.

Good value for the price

Good hotel, clean pleasant and courteous employees. Short staffed like all places these days.

Horrible

Front desk women was AMAZING she deserves a raise!

To whom this may concern: Last weekend, I booked this hotel stay for my wife and I to celebrate a late Valentine’s day. My wife suffers from contamination ocd and is germaphobic so we are very selective when it comes to sleeping out. We stay at Sonesta quite often, monthly actually, at various locations and twice, we’ve encountered issues at the Parsippany-troy location. On the night of New Year’s eve, my wife and I had just showered and began getting ready for the night when the fire alarms went off. We immediately grabbed our shoes and left the room with all of our belongings inside, not knowing what would happen. My wife was outside in freezing temperatures with wet hair and just pajamas on standing outside for what felt like forever. The fire trucks took a very long time to come, but luckily it ended up being nothing. The second time, which was last weekend, 2/17-2/18, we checked into our assigned room and found blood on the bedsheets, which I will attach pictures below. I called the front desk immediately as this caused my wife a panic attack and we switched rooms immediately. We were given a new room, and at 3am that night, the front desk calls my cell phone in the middle of the night to ask why I missed my room reservation, though I was already checked in and sleeping. My wife and I could not go back to sleep after all of the chaos this weekend turned into. Called front desk ask for late checkout said will call back call never came. How can you have blood on sheets!!!

My check-in took a half hour as computer system was down and there were two people in front of me. Once I checked in, my room was clean and quiet. In the night, people were walking the halls and making noise on a Saturday night. Also the air quality was poor as there was a smoky smell. The parking lot had black ice. I was disappointed for a hotel under the Hilton brand.