Comfort Suites Peoria Sports Complex

Everything

It was easy check-in. The room was clean and comfortable. We stayed Thursday through Sunday. All in all it was good. Friday night I’m not sure what happened but there didn’t seem to be a front desk agent for about 45 minutes. She finally came walking out from down the hall, there were 5 or 6 other groups waiting for assistance.

Clean average room no-frills. Breakfast was not that great. Very small and very very slow elevator. Took the stairs all the time. Check in staff was not very informative or concerned. Would stay somewhere else next time.

I was only there a couple days and kept the do not disturb on the door. There was no need for anything because I was just there to sleep. The staff were great and the parking excellent. Only things I found wrong were: 1) The shower door would not remain closed. I mean you would close it, but then it would slowly creep open like the track was no level and it was sliding downhill. This caused an excessive amount of water on the bathroom tile resulting in a major slipping hazard. I used a bath towel to stop this. 2) The breakfast. There is a reason it was free I guess. Friday's breakfast was very plain. I don't eat pancakes or waffles so not rated, but the sausage was a lot of fat in a tube and the bacon limp and not sure if was a pork product. Eggs were very old school powdered egg feel to them. Saturday was a change and had biscuits and gravy. Gravy was excellent but the biscuits were very cold and dry in the middle like not thawed out yet. Same Saturday as Friday for the other items except the bacon was worse. Other than that, I really enjoyed my short stay. I travel a whole lot so have seen a lot of hotels around the world. This one was the upper end of average for me.

Good breakfast choices. New girl at front desk was a bit rude when we mentioned how hot the hallways were. She rolled her eyes and said they knew and they had to tolerate it as well! She said since we were from Quartzsite, AZ we should be used to the heat! I just walked out of the lobby so I wouldn’t argue the point. Our room air conditioner worked great. Sofa in the room was old and uncomfortable to use. I booked an accessible room and our tub was very high to climb into. It did have a built in chair in it and bars. Counter at sink was tiny.

This was our second time staying at this hotel. This is a review for this stay, but rest assured our first stay was as good. We are a family of 5. My wife, our three children, and I. That for starters is a hard sell. Many places can't accommodate my family size. The two queen room and a sleeper sofa works great for us. We also like being at the extreme ends as I know we are loud and they accommodated us. Upon our arrival the staff was friendly, courteous, and helpful to get us settled in. Once in the room, we found a clean room with plenty of bedding for all of us. We like extra pillows and there were plenty. Surprisingly, there were enough towels for all of us. This is a common problem we run across. More often than not we have to get extra towels from the front desk. The mini fridge worked great to keep our beverages and fruits cold. Everything in the room worked as it should. All the staff we encountered during our stay were awesome. The pool and hot tub were great. The only issue we ran across was an ice machine that was acting out, but the staff found a solution to get ice for us. So that was a minute delay on getting ice. No big deal, the problem was handled by the great staff. Thanks for the great stay guys and gals!

Check in was easy and quick, and I appreciate the breakfast choices. When I checked in and took a shower, I was disappointed to find that the shampoo dispenser was empty. So I had to get my wet self dressed and go to the front lobby for some shampoo. Very frustrating to say the least.

Everything was amazing, from the clean comfortable bed and sheets to the breakfast that sure hits the spot I recommend comfort suites to family and friends

Coffee was like sludge. Had to go to Coffee Bean. There was no full length mirror in room. There was some metal piece from bed frame that stuck out and kept hitting my ankle on it. I avoided the elevator after first use; very very very slow doors to open and close as was the lift. Property is in desperate need of a thorough renovation.