Gan Jesseline
May 16, 2024
Room 724 was in terrible state, carpet not vacummed properly for 2 days ,cobwebs on ceiling and window sill,tea or coffee stains all over toilet n tv console,safe box low battery,kettle inside was very dirty.. checked in 1st day had to get all the issues resolved,wasted my time. Insects(a lot) was flying outside window so i can hardly open them,probably it is right next to a very dirty rooftop next buidling. After 2 nights,the hotel changed me to a beautiful room . It was excellent from then on. Receptionteam was top nothc n super helpful. Kudos to them. The old house keeper should be trained to do a much better job. Besides her, everything else is good. Location is fantastic and the view from room is unbelievable. Bed is very comfy and I slept well except the pillows were quite flat. Supermarket and Bettany Metro 500m from hotel, tram station at doorstep. Hotel right in front of Danube...