74 Reviews
The Vijitt Resort Phuket
Rawai Beach Phuket|0.59km from Andaman Ocean Safaris Dive Center
Latest booking 9 hrs ago
Be warned this is not a 5 star hotel, if you are used to high end 5 star hotels you will be disappointed. We stayed here for a number of weeks and we had multiple villas. We had multiple issues with all of our villas: 1. One evening I had a lot of bugs coming into my room, housekeeping sprayed Bug spray in my room, the can stated the room should be left to air for 24hrs after spraying before using the room. The spray was suffocating. It was 9pm, the hotel were unable to offer me another room to stay in. Luckily I was able to stay with my friend in another villa or I would have been in an impossible position. 2. Some of the staff were amazing and very attentive, others were unresponsive. For example, sometimes we would call reception more than 3 times asking for a buggy to pick us up before the request was acknowledged. Sometimes our rooms were cleaned without our request, other times when they weren’t cleaned and we were told we had to request for them to be cleaned. Some issues we had were remedied, others were not. 3. The food is very bad. Very few healthy options. 4. The rooms are falling apart and need renovation. My balcony was broken and dangerous. There were multiple lifting floor tiles in my room which could easily cut your feet. The bamboo around my shower was broken (the hotel did fix this). The walls and floor were stained. Worst of all, the air conditioning in one of our rooms didn’t work at all, in our other rooms it was so loud it was difficult to sleep with the noise. The shower water pressure is inconsistent (when I complained I was told this was because multiple guests were using the water, however this happened at all times of the day, and in any event should a hotel be able to handle multiple guests taking a shower? The temperature of the shower was uncontrollable, you had about 60 seconds before it was scalding hot and needed to be turned off and on again 5. There are multiple villas which are dilapidated, I could see 4 from my balcony which were in a state of total disrepair. It really ruins the surroundings. 6. Most of the sun loungers by the pool are broken. 7. The gym is outdated and the AC doesn’t work properly - it is never below 26C. 8. This is not the fault of the hotel, but be aware the sea is very dirty and nobody swims in it. If you love the beach and sea swimming you will need to drive 15 mins to the closest usable beach (Nai Harn). The hotel is very child friendly and does have good facilities for children. The staff seem very kind to kids.
Excellent
164 Reviews