Fairfield Inn & Suites Plattsburgh

The toilet paper roll had a bunch of dried blood on it. The breakfast was defrosted omelets and sausage biscuits, soggy and still in the plastic bags. The 2nd day we went for breakfast and they had closed it over a half an hour early.

There were no keys for the room they had to escort each guest to their rooms every time you left your room and the pool was out of order.

Hot tub doesn’t work, bed is too stiff and pillows are too soft (uncomfortable)

Pool and hot tub advertised, got there and neither were up and running

The breakfast wasnt that good, it was cold , nothing was restocked unlees you asked and then had to wait

Only problem is the pool water was so cold that nobody go inn and thé spa water was dirty no good for family

The tv did not work in the first room but the desk agent was lovely and moved us to another room immediately . The room was large but we had to kill a number of flies and Asian ladybugs in the room which were hanging out on the ceiling, in the entry light fixture and above the doors. I’m sure if we had brought it to the desk staff attention they would have moved us but we had already changed rooms once so we didn’t want to bother the staff again . The room was large and very quiet though and well air conditioned , the bathroom was large and clean . The breakfast was standard , no plates though , only small bowls so my breakfast of bacon and eggs and toast required 3 separate bowls which I found very strange . The dining area was a good size and very comfortable though. I travel a lot and if I compare with other hotels , it was an average but adequate hotel .

Great first and second stay We had a great time. Room was spotless and staff were nice. This is our second family trip here for several nights. We will likely be back a third time in the future.

Plattsburg was central to all the areas i traveled to for hiking and waterfalls. One really unexpected waterfall, Highfalls, it was a great little hike no really far but the falls were accessible.