No towels provided for a two day stay. Then, after I checked out, the hotelier called me and said the towels had gone missing and he was going to charge me $120.00!!! I turned the car around to show him my owndamp towel I had used since I'd figured they were cut rate and didn't provide them. He told me ok, he would take off the charges. Then, nearly 3 weeks later, on New Year's Eve, a charge comes through amd causes me three overdraft charges! I am disputing it through the bank, but so disgusted with them. Such a cheap and cowardly tactic, and now he'll lose business due to my reviews. There are many one star Yelp entries complaining about this place for rudeness amd unclean rooms too. You should remove them from your recommendations, they reflect poorly on Travelocity.