Guest User
August 22, 2021
We stayed in this structure, and I must say that at times I was happy with it, at times disappointed. I will be clearer. First of all, what left us really disappointed is the lack of courtesy and hospitality of the staff at the reception. We found a girl who not only seemed to have to pull the words out of her mouth, but in the following days, she didn't even return the greeting. In the evening we fortunately found another girl (probably of foreign origin) who was very kind and courteous, the total opposite of the colleague in the morning. The breakfast is excellent, and luckily in the dining room we found Mrs. Anna who cheered up our stay, finally with so many arrogant and unkind looks, we felt like guests of that structure thanks to her, who despite the immense amount of work was always there to ask ourselves if we needed something ... an infinite sweetness. But let's go back to the reception, the most lacking point of the structure. After paying for a TRIPLE room, they tell us that, on the beach, we had to pay a SUPPLEMENT to get 3 sunbeds. Too bad, however, that comparing ourselves with the other guests of the structure, we realized that this supplement was only asked of us! And let's talk about a structure that has collected almost 3 thousand euros, from 3 girls, offering us only breakfast! The beach is quiet, but the sea is always dirty, except in the early morning. The restaurant was another sore point. We had lunch twice in the hotel, and besides noticing really high prices, we had to endure an endless wait. To receive a second, we waited more than 3 hours at the table, and we received rather unpleasant responses to the requests we made to the waiters, after more than 1 hour and a half of waiting. On the other hand, however, the chef is really good, as everything was exquisite. Thanks to the beauty of the structure, Mrs. Anna, the chef and the kind girl at the reception I left 3 stars, because for the lack of courtesy of other elements, I would have had to leave only one. Train your employees in courtesy, and how to treat a customer who comes to pose 3000 euros, for a week, otherwise, despite the structure being worth it, it is difficult to return.
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