Los Arcos Suites

Great location! So many bars and restaurants in the area that are walking distance.

The property was great! If you are looking for modern hotel vibes, this is not the place to book. The staff was exceptional and always willing to help out.

staff were amazing I cannot say enough good things abt them. Location was great food was great and access to 3 hotels was obviously great.

Pictures very generous compared to reality. Even with all-inclusive option they fail to mention that there is no food or beverage services on site and one must go to another property a block or so away. Otherwise, quiet and acceptable

The special meal area should be on the beach not outside under the kitchen fans the meals from it also came stone cold. The restaurant really needs to control the birds like previously we always had to guard our food as well the chairs always had bird feces on them our clean table as birds were flying over and dropping feces. Please go back to having the falcon person there. Rooms need updating new kitchen ware as well as maybe microwaves.

The property itself was well maintained, with clean and tidy grounds that made a good first impression. The pool area was also a highlight—clean, well kept, and a nice place to relax. Another big plus was the location, with easy walking distance to the beach and nearby shops, which made getting around very convenient. That said, the rooms were a letdown. They felt outdated, and there was a noticeable old furniture smell that took away from the overall comfort of the stay. With some updates and attention to the interior, this property could offer a much better experience.

The staff was amazing they made our stay extra special. This property is a great value for what you get. It’s definitely an authentic Mexican hotel. Felix the housekeeper was amazing and Antonio Rodriguez the front desk clerk was amazing! Also the night lady was amazing as well. Lupita took good care of me for breakfast as was delightful. We actually stayed here for the hamburgers at the burger bar because they’re the best hamburgers and french fries you’ll have anywhere and Manuela took good care of us. She was a delight and made us the best burgers ever all the staff here were very good. The buffet food was amazing. It was home cooked patty, authentic Mexican food, and it was healthy. This is a great resort. I highly suggest anybody to come here.

Los Arcos Suites is in a great spot in the heart of Puerto Vallarta’s Romantic Zone, so it’s perfect if you want easy access to the beach clubs, restaurants, bars, and shops. Unfortunately, the room wasn’t very clean and didn’t meet basic standards. We did have to ask that the bathroom sink and shower be scrubbed. The staff was great at all times and super friendly. The suite does have a kitchen; however, we did not use it because it was also in need of deep cleaning. The floor also requires deep cleaning. While the suites were comfortable and quiet compared to the main property, we recommend that the rooms be cleaned to the same standard. I’d suggest this place for travelers on a budget or those who plan to be out most of the time, but if you care a lot about room cleanliness, you might want to consider other options.

Great Mexican hotel with great staff. Staff always smiling and doing above and beyond to help. Breakfast were amazing. Close to the beach, restaurants and Romantic zone night life.